Program Manager, Marketplace Growth - Category & Selection, Za Marketplace

Amazon Commercial Services (South Africa) (Pty) Ltd; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Amazon Commercial Services (South Africa) (Pty) Ltd seeks a Program Manager, Marketplace Growth to lead Selection initiatives for the 3P Marketplace in South Africa, accelerating growth and improving funnel conversion. You will manage cross-functional relationships with local and global teams, owning roadmaps and delivering measurable outcomes.

The role emphasizes stakeholder management, analytical rigor, and ability to operate in a fast-paced, ambiguous environment to drive results for

Qualifications

• 5+ years of account management, project or program management or buying experience.
• 2+ years of managing stakeholders in cross-functional project experience.
• Experience working with data and leveraging analytics to make decisions.
• Bachelor's degree in a relevant field or equivalent work experience.
• Experience working in or across product categories - Footwear/Apparel / Consumer Electronics/OHL.

Responsibilities

• Own and drive all 3P Marketplace selection growth initiatives in South Africa, including goal setting, tracking, and delivery.
• Act as the single-threaded owner for Selection, defining priorities, roadmaps, and execution plans aligned to business objectives.
• Identify selection gaps and growth opportunities using internal and external data, and build scalable programs to address them.
• Launch and scale new GLs (product categories), driving end-to-end execution and ensuring successful adoption and growth.
• Partner cross-functionally with local and global teams to launch and optimize selection programs, while leveraging best practices from other Emerging Market 3P teams.
• Develop and monitor key performance metrics, providing regular insights, reporting, and recommendations to leadership.
• Translate customer insights and business needs into structured program requirements, including business requirement documents and tool enhancements.

Skills

Stakeholder management

Data-driven decision making

Communication

Education

Bachelor's degree

Tools

SQL

Data analytics software

Job description

We are seeking a customer-centric Program Manager to lead Selection programs within the 3P Marketplace in South Africa. This role owns end-to-end initiatives that accelerate selection growth and improve conversion across the funnel. You will also build strong relationships across 3P and 1P teams (including leadership), acting as the single-threaded owner for Selection and identifying opportunities to align and synergize your initiatives with partner team goals. The ideal candidate combines strong stakeholder management with deep analytical capability, and thrives in a fast-paced, ambiguous environment while driving measurable business outcomes.

Key job responsibilities

• Own and drive all 3P Marketplace selection growth initiatives in South Africa, including goal setting, tracking, and delivery.
• Act as the single-threaded owner for Selection, defining priorities, roadmaps, and execution plans aligned to business objectives.
• Identify selection gaps and growth opportunities using internal and external data, and build scalable programs to address them.
• Launch and scale new GLs (product categories), driving end-to-end execution and ensuring successful adoption and growth.
• Partner cross-functionally with local and global teams (including Account Management, Product, and Trustworthy Shopping Experience) to launch and optimize selection programs, while leveraging best practices from other Emerging Market 3P teams.
• Develop and monitor key performance metrics, providing regular insights, reporting, and recommendations to leadership.
• Translate customer insights and business needs into structured program requirements, including business requirement documents and tool enhancements.

BASIC QUALIFICATIONS

• 5+ years of account management, project or program management or buying experience
• 2+ years of managing stakeholders in cross-functional project experience
• Experience working with data and leveraging analytics to make decisions
• Bachelor's degree in a relevant field or equivalent work experience
• Experience working in or across product categories - Footwear/Apparel / Consumer Electronics/OHL

PREFERRED QUALIFICATIONS

• Experience with SQL
• Experience with data analysis and using metrics to drive program improvements
• Experience with advanced analytics

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Program Manager, Marketplace Growth - Category & Selection, ZA Marketplace Cape Town, Western Cape, ZAF