Program Coordinator

Adept Global; Wes-Kaap; Presencial; ZAR 300.000 - 450.000; Jornada completa

Descripción de la vacante

A healthcare tech company in South Africa is seeking a Program Coordinator to implement an AI-enabled respiratory screening program. You'll manage workflows, ensure data quality, and facilitate coordination among clinical teams. The ideal candidate should have 2–4 years of experience in hospital operations or clinical coordination, fluency in the local language, and proficiency in digital tools. Join our team to contribute to innovative healthcare solutions.

Formación

• 2–4 years of experience in hospital operations or clinical coordination.
• Fluency in the local language and working proficiency in English.
• Ability to learn digital tools quickly.

Responsabilidades

• Manage the complete POCUS screening workflow.
• Ensure ultrasound device readiness and facilitate training sessions.
• Capture patient and screening data accurately in digital tools.

Conocimientos

Patient coordination

Data management

Stakeholder coordination

Fluency in local language

Proficiency in Excel

Herramientas

qTrack

EMR systems

Google Sheets

Descripción del empleo

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Experience Required: 2–4 years of experience in hospital operations, public health programs, clinical coordination, or field project implementation.

Employment Type: Contract of 18 Months (Project Duration)

About the Organization

The organization is an advanced healthcare technology company focused on developing AI-enabled solutions that strengthen clinical workflows, improve diagnostic accuracy, and enhance access to care across diverse health systems. The team works closely with hospitals, public health programs, and global partners to deploy innovative screening and triage tools at scale.

Role Overview

The Program Coordinator will support the implementation of an AI-enabled respiratory screening program across clinical sites. This role involves managing daily operational workflows, ensuring data quality, coordinating with hospital teams, and driving smooth execution of service delivery activities.

Key Responsibilities

Service Delivery & Patient Flow

• Manage the complete POCUS screening workflow including patient identification, referrals, scheduling, scan support, and results capture.
• Coordinate closely with clinical teams to ensure adherence to SOPs, infection control standards, and patient safety requirements.
• Guide patients through follow-up actions such as confirmatory tests, referrals, and continuity of care, reducing loss-to-follow-up.

Site Operations & Readiness

• Ensure ultrasound device readiness through basic checks, uptime monitoring, and accessory/consumables management.
• Log and elevate technical issues to vendors or biomedical teams with clear SLAs.
• Plan and track training sessions, onboarding, refreshers, and competency assessments for clinical users.
• Maintain updated SOPs, job aids, escalation matrices, and key contact information at point-of-use.

Data, Reporting & Quality

• Capture patient and screening data accurately in digital tools (e.g., qTrack, hospital systems); ensure completeness, de-duplication, and timely updates.
• Generate and review daily/weekly dashboards on volumes, adoption, turnaround times, and follow-up status.
• Support compliance with consent, ethics, IRB guidelines, and privacy policies; immediately elevate deviations.

Stakeholder Coordination & Issue Resolution

• Lead daily huddles and maintain an Issue & Action Tracker with clear owners and timelines.
• Coordinate across radiology, emergency/OPD, IT, biomedical, and administrative teams to resolve workflow challenges.
• Submit concise weekly reports highlighting progress, risks, mitigation steps, inventory status, training updates, and site success stories.
• Exposure to medical devices, radiology/POCUS, screening programs, or EMR/PACS/DICOM systems is an added advantage.
• Fluency in the local language and working proficiency in English.
• Proficiency in Excel/Google Sheets; ability to learn digital tools quickly (e.g., qTrack, EMR, ticketing systems).

Interested candidates kindly share your updated resume at [e-mail]