Product Training Lead – Luxury Homeware

Lumina Personnel; Cape Town; On-site; ZAR 279,000 - 335,000; Full time

Job summary

Lumina Personnel in Bellville - Cape Town is seeking a Product Knowledge Coordinator to develop and coordinate national product training programs, identify training needs, and create engaging presentations and product guides. This role focuses on increasing product awareness across all categories and ensuring showroom excellence.

You will collaborate with buyers, marketing and operations, travel nationally when required, and support the sales team to enhance customer experiences and drive sales

Qualifications

• Minimum 5 years' sales experience within retail or wholesale.
• Experience in the Interior Décor, Designer, Furnishings, Textiles, Fabrics, Wallpaper, Rugs, and Homeware industry.
• Previous training, coaching, or facilitation experience.
• Excellent presentation, communication, and organizational skills.
• Strong attention to detail and ability to work independently.
• Matric essential; relevant tertiary qualification advantageous
• Valid driver's license and reliable transport / National travel required
• Must be available to work every second Saturday (09:00 - 14:00)

Responsibilities

• Develop and coordinate national product training programs
• Identify training needs and implement structured training plans
• Facilitate workshops, webinars, product launches, and showroom training
• Create engaging presentations, training materials, and product guides
• Coach sales teams on product knowledge, presentation, and customer engagement
• Coordinate product content for National Sales Meetings
• Collaborate with buyers, marketing, and operational teams

Skills

Sales experience

Presentation skills

Communication skills

Organizational skills

Education

Matric

Tertiary qualification advantageous

Job description

Lumina Personnel in Bellville - Cape Town is seeking a Product Knowledge Coordinator to develop and coordinate national product training programs, identify training needs, and create engaging presentations and product guides. This role focuses on increasing product awareness across all categories and ensuring showroom excellence.

You will collaborate with buyers, marketing and operations, travel nationally when required, and support the sales team to enhance customer experiences and drive sales