Product Specialist & Sales Expert — Elevate Shopping

Placements24; Upington; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Employee discount

Extensive training

Career progression

Supportive team

Job summary

Placements24 in Upington seeks a Retail Sales Associate - Product Specialist with a strong passion for our product categories. You will advise customers, identify needs, and demonstrate features to drive informed purchasing decisions.

You will maintain product knowledge through ongoing training, assist with store merchandising, and help achieve sales targets while delivering exceptional service on the shop floor.

Qualifications

• Previous experience in a retail sales role is required.
• In-depth knowledge of product categories (electronics, sporting goods, specialty foods) is a plus.
• Excellent communication, interpersonal, and customer service skills are essential.
• Passion for the products sold and a desire to share knowledge with customers.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Proficiency with POS systems and basic computer skills.
• High school diploma or equivalent; further education or certifications are a plus.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Engage customers by providing in-depth product knowledge and expert advice.
• Assist customers in identifying their needs and recommending suitable products.
• Drive sales by effectively demonstrating product features and benefits.
• Maintain a high level of product knowledge through ongoing training.
• Keep the sales floor organized, visually appealing, and stocked with merchandise.
• Process customer transactions accurately using the POS system.
• Handle inquiries, provide solutions, and manage returns or exchanges professionally.
• Build relationships with customers to encourage repeat business and loyalty.
• Participate in store merchandising and visual display updates.
• Aim to achieve individual and store sales targets in Upington.

Skills

Retail sales

Product knowledge

Customer service

Communication

Teamwork

Organization

Education

High school diploma

Tools

POS systems

Job description

Placements24 in Upington seeks a Retail Sales Associate - Product Specialist with a strong passion for our product categories. You will advise customers, identify needs, and demonstrate features to drive informed purchasing decisions.

You will maintain product knowledge through ongoing training, assist with store merchandising, and help achieve sales targets while delivering exceptional service on the shop floor.