Product Mission Lead

Klipboard; Stellenbosch; Hybrid; ZAR 900,000 - 1,200,000; Full time

Job summary

Klipboard is seeking a Product Mission Lead to own an end-to-end product mission from customer problem to delivery of high-value outcomes. The role combines product management, ownership and business analysis, powered by AI and modern tooling to maximise judgment and execution.

You will drive roadmap prioritisation, collaborate with cross-functional teams, and ensure commercially impactful product releases that align with Klipboard's distribution, automotive and retail software solutions.

Qualifications

• Proven experience delivering B2B software products from concept through to release.
• Demonstrated ownership of product backlogs and delivery of clearly defined requirements.
• Strong customer-facing experience with evidence of commercial decision-making.
• Analytical capability to interpret data and validate product assumptions.
• Excellent written communication skills with ability to produce structured, actionable documentation.

Responsibilities

• Own end-to-end product mission, roadmap and delivery.
• Define and manage product backlog with clear, actionable requirements.
• Engage with customers and stakeholders to inform commercial decisions.
• Leverage data to validate product assumptions and drive outcomes.
• Collaborate with AI-enabled features and AI tooling in product workflows.

Skills

B2B software

Backlog ownership

Customer-facing

Data analysis

AI features

Job description

\"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work\"

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

The Product Mission Lead is accountable for owning a defined product mission end-to-end. This includes understanding customer problems, defining the roadmap, and ensuring delivery of high-quality, commercially impactful product outcomes. The role combines product management, product ownership, and business analysis, enabled by AI and modern tooling to maximise judgement, prioritisation, and execution.

Key Responsibilities

• Proven experience delivering B2B software products from concept through to release
• Demonstrated ownership of product backlogs and delivery of clearly defined requirements
• Strong customer-facing experience with evidence of commercial decision-making
• Analytical capability to interpret data and validate product assumptions
• Excellent written communication skills with ability to produce structured, actionable documentation

Skills, Knowledge And Experience

• Domain experience in ERP, distribution, automotive, rental, or field service
• Experience delivering AI-enabled product features or applying AI in product workflows
• Exposure to pricing and packaging models including usage-based or consumption models

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! \"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work\"

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.