Product Manager, Elevate Vendor Experience & Supply Chain

Amazon; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Amazon Commercial Services (South Africa) (Pty) Ltd is seeking a Product Manager to lead initiatives that improve vendor experience and supply chain performance for Amazon's retail business. You will identify and address upstream and downstream process defects and collaborate with RBS, Vendor Managers, Supply Chain, and Tech teams to improve end-to-end visibility and scale improvements.

The role requires 3+ years in product management, experience with technical products, and a bachelor's degree.

Qualifications

• 3+ years of product management experience.
• Experience managing technical products or online services.
• Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services.
• Bachelor's degree

Responsibilities

• Lead cross-functional product/programs to improve Vendor Experience and Supply Chain efficiency across categories and marketplaces.
• Identify root causes of vendor and supply chain pain points and develop scalable solutions.
• Define key metrics for vendor experience and supply performance, and develop mechanisms for ongoing monitoring and reporting.
• Build standard operating procedures (SOPs) and drive adoption of process improvements across multiple business teams.
• Conduct deep dives using data and process mapping to uncover defects, quantify impact, and measure results post-implementation.
• Influence technology roadmaps to address systemic gaps affecting vendor operations and supply chain flow.
• Prepare and lead business reviews (WBRs, MBRs, QBRs) to communicate progress and outcomes to senior leadership.

Skills

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree

Tools

SQL

VBA

Job description

Amazon Commercial Services (South Africa) (Pty) Ltd is seeking a Product Manager to lead initiatives that improve vendor experience and supply chain performance for Amazon's retail business. You will identify and address upstream and downstream process defects and collaborate with RBS, Vendor Managers, Supply Chain, and Tech teams to improve end-to-end visibility and scale improvements.

The role requires 3+ years in product management, experience with technical products, and a bachelor's degree.