Product Manager

Kendrick Recruitment; Cape Town; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading luxury travel company is seeking a remote Product Manager experienced in product development within the travel industry. The role involves managing the product portfolio, leading supplier negotiations, and driving financial performance. Candidates should have extensive knowledge of Southern Africa and strong communication skills. The company offers flexible remote work arrangements.

Benefits

REGUS Business Lounge membership for Gauteng-based staff

Laptop and second screen provided

Qualifications

• Minimum 5 years experience in the travel industry with proven success in product development.
• In-depth knowledge of Southern Africa as a travel destination.
• Fluent in written and verbal English.

Responsibilities

• Manage the product portfolio and ensure market competitiveness.
• Lead the contracting process with suppliers.
• Negotiate competitive rates and maximize profit margins.

Skills

Time Management

Data Analytics

Analytical

Agile

Strategic thinking

Communication

Problem Solving

Market Research

Tools

Travel Studio

WETU

Microsoft Excel

Job description

Overview

This is a remote position.

Product Manager Luxury Safari Travel Company Remote

Location : Remote (South Africa-based)

Salary : Negotiable Dependent on Experience

Type : Full-time Monday to Friday (08:00 – 17:00)

Position

Kendrick Recruitment is now seeking an experienced and strategic Product Manager to join a leading luxury safari travel company. This remote role is ideal for a highly organised adaptable and customer-focused individual with a strong background in product development within the travel industry.

Position Purpose

The Product Manager will be responsible for the strategic development, management and performance of the company\'s product portfolio, ensuring market competitiveness and alignment with evolving travel trends. This role demands a dynamic individual with deep industry insight and strong supplier pricing and marketing experience.

Responsibilities

• Product Portfolio Management
  • Maintain and update all product information including rates, terms, inclusions and exclusions
  • Develop a competitive, innovative and well-positioned product range
  • Responsible for annual pricing of all products
  • Ensure accuracy and profitability of all offerings
• Supplier Management
  • Lead the contracting process with suppliers
  • Ensure compliance with licensing and insurance requirements
  • Manage supplier performance and maintain documentation
  • Develop and nurture strong supplier relationships
• Financial Performance & Profitability
  • Negotiate competitive rates and maximise profit margins
  • Budget, cost and yield manage all aspects of the product line
  • Conduct competitor product analyses and pricing comparisons
• Product Analysis & Reporting
  • Analyse product sales performance and profitability
  • Present findings to management for strategic planning and alignment with sales goals
  • Compile regular reports and market insight
• Agent Portal Management
  • Maintain updated product data and rates in coordination with the Digital Marketing Manager
  • Ensure accuracy and accessibility of the agent portal
• System Operations
  • Oversee accurate and timely loading of rates and contracts into the operating system
  • Implement process improvements to drive operational efficiency
• Training & Communication
  • Design and coordinate product training for staff and agents including familiarisation tours
  • Communicate all product changes, updates and rate adjustments to relevant departments
  • Develop training materials and facilitate training sessions
• Collaboration
  • Work closely with the marketing team to support product campaigns and enhance content

Qualifications & Experience Required

• Minimum 5 years experience in the travel industry with proven success in product development
• In-depth knowledge of Southern Africa as a travel destination
• Proficient in Travel Studio and WETU (essential)
• Strong supplier management and negotiation skills
• Ability to travel within Southern Africa when required
• Advanced proficiency in Microsoft Office, particularly Excel
• Fluent in written and verbal English
• Strong communication skills across phone, email and video conferencing
• Meticulous attention to detail and accuracy
• Agile, energetic and solutions-oriented

Personal Attributes

• Ability to work across multiple cultures and teams
• Highly client-focused with a service-driven approach
• Self-motivated, reliable and deadline-driven
• Strong team player with the ability to work independently
• Resilient under pressure and capable of multitasking
• Open to learning, growth and feedback
• Friendly, flexible with a good sense of humour

Working Environment

This is a remote work position. Candidates must provide their own stable internet connection and electricity supply.

Gauteng-based staff may access a REGUS Business Lounge membership to mitigate load shedding interruptions.

Equipment provided: includes a laptop and second screen.

The phone system operates via MS Teams and staff are required to have the app installed on their personal smartphones.

Communication via WhatsApp is essential and the app is required for all business-related updates.

Key Skills

Time Management, Data Analytics, Analytical, Agile, Requirement Gathering, Strategic thinking, Visio, Communication, Problem Solving, Market Research, UML, Cross Functional Teams

Employment Type

Full Time

Experience

years

Vacancy

1