Product Analyst, Retail & Manufacturer Solutions
Circana
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Job summary
Circana is seeking a Product Manager for Retail & Manufacturer Solutions in Cape Town to lead design, deployment, adoption, and support of Circana products for retailer and manufacturer clients. You will bridge client needs with data solutions and product innovation to deliver impactful reports, custom hierarchies, and enablement programs.
Collaboration with clients, commercial teams, data operations, analytics, and technology teams is essential to ensure solutions are developed, launched, and
Qualifications
- Bachelor's degree or equivalent in a related field is required.
- Experience building reports and analytics solutions.
- Experience leading cross-functional projects.
- Strong client-facing communication and training skills.
- Knowledge of retailer/manufacturer data solutions is a plus.
Responsibilities
- Gather and prioritize client requirements from retailer and manufacturer stakeholders.
- Drive product enhancements and solution development based on market needs.
- Collaborate with technology, analytics, and operations teams to design and implement new product functionality.
- Support the product lifecycle from concept through deployment and continuous improvement.
- Monitor industry trends to identify opportunities for innovation.
- Design, build, validate, and maintain standard and custom client reports.
- Develop reporting outputs and visualizations to meet business objectives.
- Translate complex requirements into actionable reporting outputs.
- Ensure data accuracy and quality within reporting solutions.
- Identify opportunities for automation and reporting efficiencies.
- Build and maintain custom retailer/manufacturer hierarchies.
- Partner with clients to understand organizational structures and reporting needs.
- Validate hierarchy mappings and perform QA testing.
- Support ongoing maintenance of client data configurations.
- Deliver product demonstrations, onboarding sessions, and client training.
- Develop training materials and user guides.
- Act as trusted advisor to help clients maximize value.
- Provide advanced troubleshooting and product support.
- Drive product adoption and utilization of new functionality.
- Lead product deployments and manage timelines and risks.
- Coordinate user acceptance testing and implementation readiness.
- Ensure smooth transition to business-as-usual support.
- Track deployment success and pursue continuous improvement.
Skills
Education
Tools
Job description
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.
The Product Manager, Retail & Manufacturer Solutions is responsible for the successful design, implementation, adoption, and ongoing support of Circana products and solutions across retailer and manufacturer clients. This role serves as the bridge between client needs, data solutions, and product innovation, ensuring the delivery of impactful reporting capabilities, custom hierarchies, product enhancements, and client enablement initiatives. The role combines product management, solution deployment, analytics, and client-facing consulting to drive adoption, enhance user experience, and support business growth. The Product Manager will partner closely with clients, commercial teams, data operations, analytics, and technology teams to ensure solutions are effectively developed, launched, and supported.
- Gather and prioritize client requirements from retailer and manufacturer stakeholders.
- Drive product enhancements and solution development based on market needs and client feedback.
- Collaborate with technology, analytics, and operations teams to design and implement new product functionality.
- Support the product lifecycle from concept through deployment and continuous improvement.
- Monitor industry trends and identify opportunities for innovation and product differentiation.
- Design, build, validate, and maintain standard and custom client reports.
- Develop reporting solutions that meet business objectives and support strategic decision-making.
- Translate complex business requirements into meaningful reporting outputs and visualizations.
- Ensure data accuracy, consistency, and quality within reporting solutions.
- Identify opportunities for automation and reporting efficiencies.
- Build and maintain custom retailer and manufacturer hierarchies within Circana platforms.
- Partner with clients to understand organizational structures, categories, and reporting requirements.
- Validate hierarchy mappings and conduct quality assurance testing.
- Support ongoing maintenance and optimization of client-specific data structures.
- Deliver product demonstrations, onboarding sessions, and client training programs.
- Develop training materials, user guides, and best practice documentation.
- Act as a trusted advisor to clients, helping them maximize value from Circana solutions.
- Provide advanced troubleshooting and product support for complex client issues.
- Drive product adoption and encourage utilization of existing and new functionality.
- Lead product deployments and solution implementations across retailer and manufacturer clients.
- Manage project timelines, risks, dependencies, and stakeholder communications.
- Coordinate user acceptance testing and implementation readiness activities.
- Ensure successful transition from implementation to business-as-usual support.
- Track deployment success metrics and identify continuous improvement opportunities.
- Product Management
- Commercial & Client Success Teams
- Analytics & Insights
- Data Operations
- Technology & Engineering
- Global Product Teams
- Retail Clients
- Manufacturer Clients
- Category Management Teams
- Marketing & Insights Teams
- Senior Business Stakeholders
- Report development and data visualization
- Product lifecycle management
- Data analytics and interpretation
- Hierarchy management and data configuration
- Client implementation and deployment management
- User acceptance testing
- Documentation and knowledge management
- Project management
- Bachelor's degree in Business, Analytics, Marketing, Information Systems, Statistics, Data Science, or related field.
- 5-8 years of experience in Product Management, Client Solutions, Analytics, Category Management, Retail Insights, or SaaS platforms.
- Experience working with retailer and manufacturer data solutions.
- Proven experience building reports, dashboards, and analytics solutions.
- Experience delivering client-facing training and support.
- Experience leading cross‑functional projects and product deployments.
- Experience working in a fast‑paced client‑service environment.
- Experience with Circana, NielsenIQ, Dunnhumby, Kantar, or related retail analytics platforms.
- Strong knowledge of FMCG, Retail Measurement Services, Consumer Insights, or Category Management.
- Advanced Excel, Power BI, Tableau, or similar reporting tools.
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
This position can be located in the following area(s): Cape Town South Africa
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