Prestige Banking Relationship Banker

Standard Bank Group; Somerset West; On-site; ZAR 520,000 - 760,000; Full time

Job summary

Standard Bank Group seeks a Prestige Banking Relationship Manager to acquire, service and retain high-net-worth clients by delivering tailored lending, transactional and digital banking solutions. The role focuses on proactive portfolio growth and deep client engagement in collaboration with specialist teams.

The ideal candidate holds a commerce/finance degree with FAIS qualification, has 2 years banking experience (1–2 years FAIS), and a valid driver’s license for client-site travel.

Qualifications

• Bachelor’s Degree in Commerce, Banking, Finance or related field (or Advanced Diploma FAIS-recognised qualification)
• Valid driver’s licence and mobility to travel to client sites
• 2 years total banking experience with 1–2 years FAIS-related experience in a branch environment
• Proven relationship banking experience with affluent client portfolio
• Exposure to wealth management or financial planning referral environments

Responsibilities

• Manage and grow an assigned Prestige client portfolio through proactive engagement, needs-based conversations and consistent relationship building
• Deepen client banking relationships by identifying opportunities across transactional, lending, digital and rewards solutions
• Identify wealth, investment, fiduciary and estate planning needs and refer clients to Financial Planners, Investment Consultants and specialist teams
• Conduct structured client reviews to understand financial goals and recommend appropriate banking solutions
• Action client service requests across digital, voice and branch channels with fast turnaround
• Uphold governance and compliance standards by completing AML, KYC, due diligence and regulatory requirements on time

Skills

Relationship management

Needs-based conversations

Portfolio growth

Digital banking knowledge

Education

Bachelor’s Degree in Commerce, Banking, Finance or related field

FAIS-recognised qualification

Job description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To acquire, service and retain clients within the Prestige Banking segment by delivering exceptional relationship management, conducting structured needs analyses and deepening product uptake across lending, transactional and digital banking. The role focuses on proactive portfolio growth, quality client engagement, and the identification of wealth, investment and fiduciary opportunities through collaboration with specialist teams.

Key Responsibilities:

• Manage and grow an assigned Prestige client portfolio through proactive engagement, needs‑based conversations and consistent relationship building
• Deepen client banking relationships by identifying opportunities across transactional, lending, digital and rewards solutions
• Identify wealth, investment, fiduciary and estate planning needs and refer clients to Financial Planners, Investment Consultants and specialist teams
• Conduct structured client reviews to understand financial goals and recommend appropriate banking solutions
• Action client service requests efficiently across digital, voice and branch channels, ensuring fast turnaround and a seamless client experience
• Uphold governance and compliance standards by completing all AML, KYC, due diligence, arrears management and regulatory requirements on time

• Bachelor’s Degree in Commerce, Banking, Finance or related field orAdvanced Diploma (NQF 7) FAIS-recognised qualification
• Valid driver’s licence and mobility to travel to client sites

Experience Required:

• 2 years total banking experience, with 1 to 2 years FAIS-related experience in a physical, virtual or voice branch environment
• Proven experience in relationship banking, managing a personal, prestige or affluent client portfolio
• Exposure to wealth management, investment consulting, or financial planning referral environments
• Demonstrated ability to grow a portfolio, drive product entrenchment (lending, transactional and digital) and retain clients
• Experience working across multi-channel environments to action client requests, manage credit applications and resolve service gaps

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Retention &Client Servicing
• Customer Understanding ( Consumer Banking)
• Risk Awareness &Risk Identification