Portuguese-speaking Community Moderation Auditor

Amazon.; South Africa; On-site; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Diversity and inclusion initiatives

Opportunities for career growth

Job summary

Amazon is seeking a Portuguese speaking auditor to join their Community Shopping program in South Africa. In this role, you will perform high-volume audits of moderation decisions, ensuring compliance with guidelines and documenting errors. The ideal candidate will be fluent in both Portuguese and English, possess strong analytical skills, and demonstrate attention to detail.

You will collaborate with cross-functional teams to provide insights and support for continuous improvement initiatives, contributing to Amazon's commitment to quality and customer satisfaction.

Qualifications

• Fluency in Portuguese and English required.
• Attention to detail and strong analytical skills preferred.
• Experience working in compliance, audit, or risk management is a plus.

Responsibilities

• Perform high-volume auditing of moderation decisions.
• Document moderation errors and provide insights for improvement.
• Support quality reporting and participate in guideline development.

Skills

Fluent in Portuguese

Fluent in English

Analytical skills

Attention to detail

Effective communication

Ability to manage multiple projects

Education

Matric/Grade 12/NQF4 or equivalent

Tools

Excel

Job description

Amazon is seeking a Portuguese speaking auditor to join their Community Shopping program in South Africa. In this role, you will perform high-volume audits of moderation decisions, ensuring compliance with guidelines and documenting errors. The ideal candidate will be fluent in both Portuguese and English, possess strong analytical skills, and demonstrate attention to detail.

You will collaborate with cross-functional teams to provide insights and support for continuous improvement initiatives, contributing to Amazon's commitment to quality and customer satisfaction.