Platform Owner - Payments & Card Platform

Nedbank

Johannesburg

On-site

ZAR 1,800,000 - 2,800,000

Full time

14 days+

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Job summary

Nedbank seeks a Platform Owner responsible for end-to-end ownership, strategic direction, operational resilience, and sustainability of the Postilion ecosystem and related card payment platforms. You will lead a high-volume, secure, scalable platform across acquiring, issuing, ATM, POS, and eCommerce channels in a regulated environment.

You will collaborate with Product Owners, Architects, Finance, Risk, and Card Schemes to drive modernization, certifications, and ongoing governance.

Qualifications

Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related discipline.
10+ years' experience in payments and card technology environments.
8+ years' experience in platform ownership, payment systems leadership, or large-scale transaction processing environments.
Expert knowledge of Postilion Realtime, PostBridge, Postilion Office, settlement, reconciliation, and transaction switching capabilities.
Extensive experience in acquiring, issuing, ATM, POS, eCommerce, authorization, clearing, settlement, and reconciliation processes.

Responsibilities

Define and maintain the Postilion platform vision, roadmap, and target architecture aligned to business and technology strategy.
Own the end-to-end lifecycle of the Postilion ecosystem, including upgrades, modernization, scheme mandates, certifications, and lifecycle management.
Drive strategic evolution of Postilion Realtime, PostBridge, Postilion Office, settlement, reconciliation, and integration components.
Ensure the platform remains scalable, resilient, secure, and reusable across acquiring, issuing, ATM, merchant, and digital payment channels.
Identify opportunities to improve transaction processing efficiency, customer experience, operational effectiveness, and platform reliability.
Ensure readiness for emerging payment technologies, digital channels, and card scheme requirements.
Establish and enforce platform standards, architectural guardrails, and non-functional requirements covering performance, resilience, recoverability, and security.
Ensure compliance with Visa, Mastercard, PCI-DSS, EMV, BankservAfrica, and applicable regulatory requirements.
Maintain accountability for platform governance, operational risk management, audit readiness, and remediation of identified findings.
Ensure effective governance of transaction routing, settlement integrity, balancing controls, reconciliation processes, and cryptographic key management.
Oversee delivery of card scheme mandates, certification requirements, and regulatory changes.
Translate business demand into platform capabilities and technology outcomes in partnership with Product Owners and Engineering teams.
Prioritize platform investment across business initiatives, technical debt reduction, modernization, resilience improvements, and regulatory obligations.
Lead delivery across multiple teams supporting acquiring, issuing, ATM, merchant, and digital payment services.
Oversee major platform upgrades, migrations, infrastructure refreshes, and strategic transformation initiatives.
Coordinate certification and implementation activities with schemes, processors, PSPs, merchants, and third-party providers.
Accountable for platform stability, transaction processing performance, service availability, and operational resilience.
Ensure effective monitoring and management of authorization performance, transaction throughput, settlement processing, and reconciliation activities.
Lead major incident resolution, problem management, root cause analysis, and remediation activities.
Ensure robust business continuity, disaster recovery, and capacity planning capabilities.
Drive continuous improvement through automation, monitoring, and operational maturity initiatives.
Monitor vendor performance against SLAs, support commitments, and contractual obligations.
Drive escalations and resolution of major incidents, software defects, and strategic initiatives requiring vendor involvement.