Planning Coordinator

Maersk; Cape Town; On-site; ZAR 300,000 - 480,000; Full time

Job summary

Maersk is seeking a Planning Coordinator to support the Planning Manager by executing day-to-day tasks related to operational planning, scheduling, and client communication. The role ensures client instructions translate into actionable tasks and helps monitor operational efficiency.

Key responsibilities include coordinating shipments, maintaining documentation, and providing timely updates to clients and internal teams, while ensuring compliance and continuous improvement.

Qualifications

• Must have a high school diploma or equivalent.
• Diploma or degree in Logistics or Supply Chain Management preferred.
• Logistics or warehouse management training/certifications are advantageous.
• 3+ years in logistics, planning, or warehouse coordination, preferably in fruit cold storage.
• Familiarity with scheduling and WMS is a plus.

Responsibilities

• Receive and log client instructions for storage, handling, and dispatch.
• Schedule inbound and outbound shipments aligning with client needs and capacity.
• Maintain records and provide operational updates to stakeholders.
• Act as client contact for order status and coordinate with internal teams.
• Ensure compliance with regulatory requirements and SOPs.
• Identify scheduling and coordination improvements and provide feedback to the Planning Manager.

Skills

Organizational skills

Communication skills

Microsoft Office

Inventory management software

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Diploma or degree in Logistics or SCM

Logistics or warehouse management certification (advantage)

Tools

WMS

Job description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Planning Coordinator supports the Planning Manager by executing day-to-day tasks related to operational planning, scheduling, and client communication. This role ensures that client instructions are translated into actionable tasks and assists in monitoring operational efficiency.

The Planning Coordinator plays a critical role in ensuring smooth workflows, accurate documentation, and timely communication with both internal teams and clients.

WHAT WE OFFER

When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner.

Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job - irrespective of gender, age, nationality, or religious belief.

Key Responsibilities

Client Instruction Management

• Receive and log client instructions regarding product storage, handling, and dispatch.
• Verify and clarify client requirements with the Planning Manager when necessary.
• Ensure that instructions are accurately conveyed to relevant internal departments.
• All instructions must also be captured on the WMS system.

Operational Coordination

• Schedule inbound and outbound shipments in alignment with client needs and operational capacity.
• Coordinate with the Operations team to ensure timely execution of storage, inspections and dispatch activities.
• Input all required tasks on the WMS system.
• Arrange inspection activities with the relevant authorities.
• Monitor the progress of daily tasks and elevate issues to the Planning Manager as needed.

Documentation and Reporting

• Maintain accurate records of product movement, including receipts, dispatches, and inventory updates.
• Prepare and distribute operational schedules and updates to relevant stakeholders.
• Generate reports on daily throughput, inventory levels, and order status for the Planning Manager.

Communication

• Act as a point of contact for clients regarding order status and updates.
• Provide clear and timely communication between clients, the Planning Manager, and internal teams.
• Address client inquiries and elevate unresolved issues to the Planning Manager.

Compliance Support

• Ensure that all processes align with regulatory and client-specific requirements (e.g. Special Markets, SAGAP, SOLAS, PPECB) as well as internal Standard Operating Procedures.
• Assist in maintaining documentation for audits and inspections as directed by the Compliance Officer or Planning Manager.

Continuous Improvement

• Identify areas for improvement in scheduling and coordination processes.
• Provide feedback to the Planning Manager to enhance operational efficiency and client satisfaction.

WHO WE ARE LOOKING FOR

Someone with

• High school diploma or equivalent required
• Diploma or degree in Logistics, or Supply Chain Management is preferred.
• Training or certification in logistics or warehouse management is advantageous.
• 3+ years of experience in logistics, planning, or warehouse coordination, preferably in a fruit cold storage environment.
• Familiarity with scheduling and warehouse management systems (WMS) is an advantage.

Skills

• Strong organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and inventory management software.
• Attention to detail and ability to maintain accurate records.
• Problem-solving skills and the ability to work under pressure.

Physical Requirements

• Ability to work in a cold storage environment when needed.
• Flexibility to work extended hours during peak seasons.

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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