PIPELINE: Business Centre Manager (Pietermaritzburg)

Capitec Bank Ltd.; Durban; Presencial; ZAR 900 000 - 1 500 000; Tempo integral

Resumo da oferta

Capitec Bank Limited in Durban seeks an energetic leader to manage the Business Centre and drive a proactive sales and service culture.

The role requires substantial banking experience, budgeting, forecasting, and team leadership to grow the client base and profitability. You will lead planning, marketing, and support activities to maximise centre performance.

Qualificações

• Minimum banking experience: 5 years, with 3 years in Business Banking.
• 3 years of managerial experience.
• Budgeting, forecasting, cost control and sales management experience.
• Knowledge of FAIS, FICA and credit principles.

Responsabilidades

• Manage the Business Centre to drive proactive sales and service culture.
• Plan, implement marketing, sales and support services strategies for the Centre.
• Accountability for profitable cost centre and client base growth.
• Extract and apply industry knowledge to CRM strategy and local market retention.

Conhecimentos

Analytical skills

Planning & Coordination

Communications skills

Interpersonal & Relationship Mgmt

Commercial Thinking

Formação académica

Tertiary qualification in Business Management or Finance

Bachelor's Degree in Business Management or Finance (MBA/Business Admin preferred)

Descrição da oferta de emprego

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

Purpose Statement

• To manage the Business Centre in terms of driving a proactive sales and service culture that will retain and grow the Business Centre client base.
• Responsible for driving activity, planning, and implementing marketing, sales, and support services strategies for the Business Centre.

Qualifications

Minimum:

• A relevant tertiary qualification in Business Management or Finance or Similar

Ideal (Preferred):

• Bachelor's Degree in Business Management or Finance qualification in Business Administration

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• 3 years' managerial experience.
• Significant experience in preparing and motivating Credit applications.
• Budgeting, forecasting, cost control, and sales management experience is essential.
• Accountability for managing a profitable cost centre.

Ideal:

• 4+ years' experience in directly selling business banking financial products.
• 3+ years' experience in leading a team of 10 to 15 staff members, ideally within a business banking environment.

Knowledge

Minimum:

• Business knowledge and acumen.
• Interdependencies between industry knowledge, business and financial risks, Business Banking product knowledge, and pricing and taxation (to determine feasible operating tactics for the Centre to maximise total profit and minimise loss).
• Financial Modelling; activity-based costing, financial analysis (evaluating and identifying trends), and complex cash flow cycles (industry/sector specific).
• Principles and practices of business economics and the current business economic environment.
• Different industry sectors and sector risk profiles/trends (this includes an understanding of the impact of climatic conditions on markets).
• Managing Local Market (MLM) sales principles and practices to manage and optimise retention and growth within the Centre.
• General banking practices and procedures.
• Competitor product offerings/channels/operational and marketing tactics.
• Credit principles and practices; including an understanding of credit application and securities.
• Legal entities (companies, close corporations, sole proprietorships, etc.) in the commercial market; and the legislative - restrictions and requirements governing these from a financial services perspective.
• Financial Advisory and Intermediary Services Act (FAIS), and the Financial Intelligence Centre Act (FICA).
• Extract and apply information to CRM (Customer relationship management) strategy.
• General understanding of how Business Banking operates, as well as the business risks, industry risks, and financial requirements pertaining to the business market.
• People management principles and practices.

Ideal:

• Features, benefits, and value propositions of the respective company product/service offerings.
• Multi-level products available and pricing structures.
• Current taxation laws as they apply to customers.
• Good knowledge of administration processes and procedures pertaining to Business Banking transactions.

Skills

• Analytical skills
• Planning, Organising, and Coordination skills
• Communications skills
• Interpersonal & Relationship Management skills
• Commercial Thinking skills

Conditions of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required
• Willingness to travel nationally when required

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06