Pharmacy Manager - Clicks Richmond Corner

Clicks Group Limited

Cape Town

On-site

ZAR 600,000 - 900,000

Full time

14 days+

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Job summary

Clicks Group Limited in Cape Town is seeking a Pharmacist Manager to lead the dispensary and clinic teams, ensuring high standards of pharmaceutical care and compliant dispensing. The role requires SAPC registration and patient-focused service in a retail pharmacy environment.

You will oversee stock, budgeting, staff scheduling, and a strong customer experience program, collaborating with clinic staff to offer integrated health services and drive sales targets while upholding company values.

Qualifications

Registered Pharmacist with SAPC and SAPC registration.
Minimum 2 years post community service experience.
Minimum 1 year of people management experience.

Responsibilities

Maintain high standard of pharmaceutical care and safe dispensing.
Efficiently manage dispensary operations, stock control, and administration.
Drive financial viability and manage expenses towards targets.
Lead and develop pharmacy staff including learners and interns.
Schedule staff in line with labour policy and ensure attendance records.
Drive customer service initiatives to boost loyalty and club card participation.
Collaborate with clinic for integrated health offering.
Align with company values and drive high performing culture.

Skills

Managerial skills

Coaching

Planning & organizing

Problem solving

Customer orientation

Interpersonal skills

Leading & supervising

Delivering results

Relating & networking

Coping with pressure

Entrepreneurial thinking

Adhering to values

Education

Registered Pharmacist with SAPC

Job description

Position summary

Industry: Wholesale & Retail Trade

Job category: Pharmaceutic

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on‑going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that result in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge