Pharmacy Manager

Clicks Group Limited

Sandton

On-site

ZAR 720,000 - 980,000

Full time

2 days ago

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Job summary

Clicks Group is seeking an experienced Pharmacist leader to oversee the dispensary and clinic operations, ensuring safe dispensing, accurate stock control and superior patient care.

You will manage a team, schedule staff, monitor KPIs and drive service excellence to meet sales and compliance targets while aligning with the brand’s health and beauty strategy.

Qualifications

Essential: Registered Pharmacist with SAPC
Essential: Minimum 2 years' experience post community service year
Essential: Minimum 1 year People Management experience
Knowledge of SAPC regulations and stock, cost, risk and compliance management

Responsibilities

Lead and direct the pharmacy team to deliver high standards of pharmaceutical care
Efficiently manage and control all dispensary operations including stock management and compliance
Ensure financial viability and achievement of dispensary targets
Schedule staff in line with labour policy and maintain accuracy of time sheets
Drive customer service initiatives to enhance loyalty and club card participation
Collaborate with clinic to provide integrated healthcare services
Uphold Clicks values and ensure cohesive operation between store, pharmacy and clinic teams

Skills

Managerial skills

Tutorship

Coaching

Results oriented

Planning

Organizing

Problem solving

Customer oriented

Interpersonal skills

Leading and Supervising

Education

Registered Pharmacist with SAPC

Job description

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge: