Pharmacy Manager

Clicks Group Limited

Bethlehem

On-site

ZAR 420,000 - 540,000

Full time

4 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Clicks Pharmacy in Bethlehem, South Africa, seeks a Pharmacy Manager to lead the dispensary and clinic teams, delivering high standards of pharmaceutical care, service excellence and SAPC compliance. The role reports to the Area Manager and drives cohesion across store operations, pharmacy and clinic.

Responsibilities include accurate dispensing, stock and cost control, staff scheduling and development, customer service initiatives, and collaboration with the clinic.

Qualifications

Registered Pharmacist with SAPC.
2 years’ experience post community service year.
1 year People Management experience.
Registration with SAPC as the Responsible Pharmacist.

Responsibilities

To ensure high standards of pharmaceutical care and safe dispensing.
To efficiently manage dispensary and clinic operations.
To schedule staff and develop the team.
To drive customer service initiatives and patient care.
To collaborate with clinic and healthcare aisle for integrated offering.

Skills

People management

Customer service

Leadership

Financial management

Stock management

SAPC compliance

Counselling

Interpersonal skills

Education

Registered Pharmacist with SAPC

Registration as Responsible Pharmacist

Job description

Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.

Job Purpose:

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Education and Experience Requirements: