Pharmacist - Clicks Kimberley

Clicks Group Limited; Noord-Kaap; On-site; ZAR 350,000 - 480,000; Full time

Job summary

Clicks Group Limited is seeking a registered pharmacist to lead dispensing operations and uphold high standards of pharmaceutical care within SAPC guidelines. The role requires strong stock control, customer service excellence and professional counselling.

You will mentor Pharmacist Assistants and Interns while coordinating with clinics and suppliers to deliver comprehensive healthcare solutions. A customer-focused, compliant mindset is essential.

Qualifications

• Pharmacist must be registered with SAPC and work within SAPC regulations.
• Ethical practice and compliance with legal requirements.
• Knowledge of stock, cost, risk and compliance management procedures.
• Knowledge of patient care and professional counselling.
• Knowledge of customer service excellence.
• Tutorship and coaching of staff as required.

Responsibilities

• Provide high standards of pharmaceutical care and safe dispensing, including generic substitution.
• Efficiently manage dispensary operations, stock, shrinkage, and administration.
• Lead training and development of Pharmacist Assistants and Interns.
• Drive customer service initiatives to enhance patient experience and loyalty.
• Collaborate with centre managers, suppliers, and distribution centres to achieve objectives.
• Integrate pharmacy with clinic and healthcare aisles to offer full health solutions.

Skills

SAPC knowledge

Ethics

Stock management

Patient care

Customer service

Tutoring

Planning & organising

Problem solving

Interpersonal skills

Education

Registered Pharmacist with SAPC

Job description

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Kindly note that only applicants who meet the requirements will be contacted.

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