Pharmacist Assistant QPB

Clicks Group Limited; Cape Town; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Clicks Group Limited in Cape Town is recruiting a Pharmacist Assistant Post Basic to support dispensing activities and patient care within SOP guidelines. The role emphasizes patient satisfaction, script administration, and accurate record-keeping in a busy central pharmacy.

Applicants should have at least 1 year of relevant experience and a FET Pharmacist Assistant certificate. SAPC knowledge and strict confidentiality are essential for success.

Qualifications

• Minimum 1 year experience as Pharmacist Assistant Post Basic.
• FET Pharmacist Assistant certificate required.
• Knowledge of SAPC guidelines and patient confidentiality.

Responsabilités

• Interact with customers professionally and confidentially.
• Administer scripts and capture related procedures.
• Manage patient profiles and respond to queries.
• Coordinate with health care professionals as needed.
• Support chronic authorizations and department liaison.

Connaissances

Customer service

Attention to detail

Bilingual English

Interpersonal skills

Adaptability

Work under pressure

Patient interaction

Initiative

Formation

Pharmacist Assistant Certificate

Description du poste

Listing reference: click_027620

Listing status: Online

Apply by: 26 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.