Pharmacist Assistant QPB - Clicks Plattekloof Village

Clicks Group; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking a Pharmacist Assistant QPB to contribute to patient-friendly pharmaceutical care. You will focus on script administration, accurate record-keeping, and high-standard customer service within the Clicks central pharmacy.

The role requires at least 1 year in a Pharmacist Assistant post-basic position, with a relevant FETC and SAPC knowledge. Work is performed in a Cape Town pharmacy setting, with emphasis on confidentiality and efficiency.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Essential FETC in Pharmacist Assistance.
• Proficient in patient counselling and script administration.
• Knowledge of chronic authorizations and dispensing procedures.
• Excellent customer service and confidentiality under SOPs.

Responsibilities

• Interact with customers professionally and confidentially within SOPs.
• Administer scripts and assist with script capturing and claims.
• Accurately manage patient profiles and dispensing data.
• Liaise with healthcare professionals as needed.
• Handle queries and provide timely follow-up.

Skills

Customer service

Attention to detail

Bilingual

Patient interaction

Adaptability

Working under pressure

Initiative

Ethical practice

People skills

Delivering results

Education

FETC Pharmacist Assistant

Tools

SAPC knowledge

Job description

Pharmacist Assistant QPB - Clicks Plattekloof Village

Listing reference: click_027852

Listing status: Online

Apply by: 9 November 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.