Pharmacist Assistant QPB - Clicks Claremont (Cavendish Square)

Clicks Group; Cape Town; On-site; ZAR 180,000 - 290,000; Full time

Job summary

Clicks Group in Cape Town is seeking a Pharmacist Assistant QPB for Clicks Claremont (Cavendish Square). The role focuses on dispensing support, script administration, and patient satisfaction under SOPs.

Responsibilities include handling customer queries, administering scripts, and maintaining accurate patient profiles. The ideal candidate has at least 1 year of Pharmacist Assistant experience, and possesses a Further Education and Training Certificate in Pharmacist Assistance.

Qualifications

• Minimum 1 year in Pharmacist Assistant Post Basic role.
• FETC Pharmacist Assistant (Essential) qualification required.

Responsibilities

• Interact with customers professionally and confidentially within SOP timelines.
• Assist with script administration and central pharmacy tasks.
• Accurate and complete handling of patient profiles and scripts.
• Collaborate with health care professionals as needed.
• Address queries and follow up on issues.

Skills

Customer service

Accuracy

Bilingual (English)

Patient interaction

Initiative

Adaptability

Positive attitude

Working under pressure

Principles and values

People skills

Education

FETC Pharmacist Assistant (Essential)

Job description

Pharmacist Assistant QPB - Clicks Claremont (Cavendish Square)

Listing reference: click_027806

Listing status: Online

Apply by: 4 November 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People

Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.