Pharmacist Assistant QPB - Clicks Kolonade

Clicks Group Limited; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group in Gauteng is recruiting a Pharmacist Assistant Post Basic to support dispensing services and patient care within SOPs. You will handle script administration, central pharmacy tasks, and customer interactions with confidentiality.

The role emphasizes accurate data capture, chronic authorizations, and collaboration with health care professionals, while ensuring patient satisfaction and compliance with SAPC guidelines.

Qualifications

• Pharmacist Assistant with Post Basic qualification or equivalent.
• Knowledge of SAPC guidelines and chronic authorization processes.
• Excellent patient-focused service and strict confidentiality.

Responsibilities

• Interact with customers in a professional manner within SOPs.
• Administer and capture scripts; handle related claiming procedures.
• Manage patient profiles and assist with chronic authorizations.
• Liaise with healthcare professionals and other departments as needed.
• Provide accurate, timely responses and follow up on queries.

Skills

Customer service oriented

Accuracy and attention to detail

Bilingual (English required)

Patient interaction

Adaptability

Team collaboration

Working under pressure

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Job description

Listing reference: click_025967

Listing status: Online

Apply by: 13 August 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.

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