Pharmacist Assistant — Patient Care & Dispensing Pro (24/7)

Clicks Group; Bellville; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Unicare Bellville is seeking a Pharmacist Assistant QPB to join the Bellville branch, reporting to the Dispensary Manager. You will interact with customers professionally, dispense scripts, and ensure accurate profile management in line with SOPs.

Responsibilities include chronic authorizations with the medical aid team, stock control, dispensary administration, health advice, and maintaining housekeeping and merchandise displays while upholding high customer service standards.

Qualifications

• Product knowledge including OTC
• SAPC and relevant legal knowledge
• Knowledge of chronic authorization processes
• Customer service oriented
• Ethical working practice and compliance

Responsibilities

• Interact with customers professionally and confidentially within SOPs and agreed timelines.
• Dispensing of scripts and related claiming/capturing procedures.
• Accurate and complete handling of all profiles.
• Interact with health care professionals when needed.
• Problem solving and follow up of queries.
• Handle queries regarding prescriptions via telephone or other means.
• Assist with chronic authorizations in collaboration with the medical aid team.
• Liaise with other departments.
• Ad hoc operational requirements.
• Maintain high standards of customer service and care.
• Efficient stock control and repacking of medicine.
• Efficient dispensary administration.
• Provide general health advice.
• Maintain housekeeping and merchandise display.

Skills

Service oriented

Team player

Integrity

Attention to detail

Initiative

Work under pressure

Principles and values

Working with people

Delivering results

Following instructions

Relating and networking

Planning and organising

Education

FETC Pharmacist Assistant (Essential)

Job description

Unicare Bellville is seeking a Pharmacist Assistant QPB to join the Bellville branch, reporting to the Dispensary Manager. You will interact with customers professionally, dispense scripts, and ensure accurate profile management in line with SOPs.

Responsibilities include chronic authorizations with the medical aid team, stock control, dispensary administration, health advice, and maintaining housekeeping and merchandise displays while upholding high customer service standards.