Personal & Private Banking Sales Specialist

Standard Bank Group; Gqeberha; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Standard Bank Group is seeking an energetic Outbound Sales Consultant for Personal & Private Banking. You will drive outbound telesales, manage inbound inquiries, and entrench client relationships by offering suitable banking solutions. The role requires FAIS knowledge and 2–3 years in a target-driven call centre environment.

You will promote cross-sell opportunities, explain product features and pricing, and ensure accurate, compliant data capture across systems.

Qualifications

• National Certificate in Banking (NQF 5) or equivalent qualification.
• FAIS Fit and Proper requirements applicable to the role.
• Experience in a call centre environment with banking products.

Responsibilities

• Sell and cross-sell Personal and Private Banking products via outbound and inbound calls.
• Run outbound campaigns and convert inquiries into sales.
• Identify client needs and recommend suitable solutions to secure the sale.
• Explain product features, pricing and terms; educate on self-service channels.
• Accurately capture applications and daily activity while complying with risk and regulatory requirements.

Skills

Outbound telesales

Needs-based selling

Cross-selling

Objection handling

Sales targets

Client relationships

Banking products

Compliance awareness

Communication skills

Education

National Certificate in Banking (NQF 5)

Tools

CRM systems

Sales reporting tools

Job description

Standard Bank Group is seeking an energetic Outbound Sales Consultant for Personal & Private Banking. You will drive outbound telesales, manage inbound inquiries, and entrench client relationships by offering suitable banking solutions. The role requires FAIS knowledge and 2–3 years in a target-driven call centre environment.

You will promote cross-sell opportunities, explain product features and pricing, and ensure accurate, compliant data capture across systems.