Personal Assistant

Fidelity Services Group; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Fidelity Services Group is seeking a diligent Branch Administrator to support the General Manager in daily operations at the Gauteng branch. The role requires meticulous diary management, accurate reporting, and proactive handling of branch and client queries.

The ideal candidate will be highly organized, tech-savvy, and able to work under pressure with excellent interpersonal skills. Own transport is essential for this role.

Qualifications

• Matric certificate is required.
• Proficiency in MS Word and Excel is essential.
• Computer literate with strong administrative and organizational skills.
• Good planning, leadership and interpersonal communication abilities is essential.
• Own transport is essential for the role.

Responsibilities

• Follow up and manage the diary of the General Manager.
• Type weekly and monthly reports as requested by management.
• Assist and resolve branch and client queries telephonically and electronically.
• File all relevant documentation (numerically and alphabetically).
• Perform general office duties and assist management as required.
• Arrange travel and accommodation for the Manager.
• Manage fleet, fuel and company fleet records.

Skills

MS Word

MS Excel

Administration

Organization

Planning

Communication

Education

Matric Certificate

Job description

The reporting to the General Manager. The overall purpose of this position is to assist with the daily operations of the General Manager

Minimum Requirements

• Minimum Matric Certificate
• Previous experience in Branch Administration an advantage
• Proficiency in MS Word and Excel
• Computer Literate
• Strong administration and organization skills
• Strong planning, leadership as well as good interpersonal and communication skills are essential
• Good interpersonal communication and client liaison skills
• Own transport essential

Key Performance Areas: (not totally inclusive):

• Follow up/ manage diary of General Manager
• Typing of weekly and Monthly reports and as per management request
• Assisting and resolving Branch and Clients queries; Telephonically and electronically
• Filling of all relevant documentation (Numerically and Alphabetically)
• General Office duties and assistance
• Assisting management with their duties as requested
• Booking of travelling/ accommodation for Manager
• Fleet, fuel and company fleet management
• Capturing payroll orders on the Payroll system
• Assisting management with the HR portalIssuing of PO and Capex’s
• Ordering of monthly stationery and refreshments
• Keep record of Polygraph Examinations
• Processing of clients funds
• Treasury balancing
• Float checks
• Management of staff members
• Accepting overall responsibility for the centre and its performance
• Time and attendance
• Daily stock s

Other Personality Attributes

• Must be pro-active, highly organised, energetic and innovated
• Ability to work under pressure
• Ability to work without supervision
• Strong interpersonal and communication skills
• Ability to liaise professionally with clients and personnel at all levels
• Attention to detail

Core Competencies

• Teamwork
• Self-development
• Good communication skills

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.