Parts Controller / Stock Controller

FACT; Cape Town; On-site; ZAR 150,000 - 200,000; Full time

Job summary

A trusted service partner is looking for a Parts Controller in Cape Town to manage spare parts inventory for electronics. This role involves receiving, storing, and dispatching parts, maintaining inventory records, and coordinating with service centers. The ideal candidate should have over 2 years of experience in parts control and familiarity with inventory systems. Strong attention to detail and organizational skills are essential. This position directly supports operational excellence in technical services.

Qualifications

• 2+ years’ experience in parts or stock control, preferably in electronics or technical services.
• Familiarity with inventory systems; GSPN experience is a strong advantage.
• Strong attention to detail and excellent organizational skills.

Responsibilities

• Receive, store, and dispatch electronic and appliance spare parts.
• Maintain accurate inventory records using Samsung’s system.
• Coordinate daily part deliveries and returns with field teams.

Skills

Inventory management

Attention to detail

Communication skills

Organizational skills

Tools

GSPN

Job description

Overview

Our client, a trusted service partner to Samsung, is looking for a Parts Controller / Stock Controller to oversee and coordinate the inventory of spare parts for televisions, audio systems, and home appliances. This vital role supports seamless operations between the warehouse, technicians, and service centers in the Cape Town region.

Responsibilities

• Receive, store, and dispatch electronic and appliance spare parts
• Maintain accurate inventory records using Samsung’s system (e.g., GSPN or equivalent)
• Coordinate daily part deliveries and returns with field teams and service centers
• Monitor and manage stock levels to prevent shortages or excess stock
• Process orders, transfers, warranty claims, and replacements
• Conduct cycle counts and full inventory audits to ensure accuracy
• Collaborate with technicians and service managers to forecast part demand
• Ensure compliance with safety and quality standards for all stored parts
• Manage shipment documentation and liaise with couriers / logistics providers
• Prepare and submit inventory and usage reports to management

Minimum Requirements

• 2+ years’ experience in parts or stock control (preferably in electronics or technical services)
• Familiarity with inventory systems – GSPN experience is a strong advantage
• Strong attention to detail and excellent organizational skills
• Effective communication and coordination skills
• Ability to work independently and collaboratively