Overnight Support Engineer: Commercial Lending Tech

ABSA BANK LIMITED; Sandton; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

ABSA Bank Limited is seeking a seasoned Production Support Engineer to join the Commercial Lending Technology team. The role focuses on overnight operational support, batch processing, and incident management to ensure platform stability and performance.

You will monitor, diagnose, and resolve production issues, perform maintenance activities, and collaborate with cross-functional teams to improve reliability and efficiency in a highly integrated enterprise environment.

Qualifications

• 4+ years' experience in Application Support, Production Support, Site Reliability Engineering, Technical Support, or Operations Engineering.
• Experience supporting business-critical production applications.
• Experience monitoring and supporting overnight or batch processing environments.
• Practical Linux administration experience.
• Experience with Linux Bash scripting.
• Strong SQL and relational database knowledge.

Responsibilities

• Provide overnight operational support across Commercial Lending applications and services.
• Monitor critical batch processing, interfaces, system health, and supporting infrastructure.
• Investigate and resolve production incidents and service disruptions.
• Perform log analysis and technical troubleshooting to identify root causes and restore services.
• Escalate complex issues to the appropriate technical teams and vendors.

Skills

Linux Administration

Linux Bash Scripting

SQL

Application Support

Incident Management

Production Support

Batch Processing

Log Analysis

Monitoring & Alerting

Server Maintenance

Change & Release Management

AWS Cloud Services

Git

Education

Bachelor's Degree: Information Technology

Tools

HTML

CSS

JavaScript

PHP

Job description

ABSA Bank Limited is seeking a seasoned Production Support Engineer to join the Commercial Lending Technology team. The role focuses on overnight operational support, batch processing, and incident management to ensure platform stability and performance.

You will monitor, diagnose, and resolve production issues, perform maintenance activities, and collaborate with cross-functional teams to improve reliability and efficiency in a highly integrated enterprise environment.