Overnight Production Support Engineer, Lending Tech

1001 Absa Bank; Sandton; On-site; ZAR 420,000 - 680,000; Full time

Job summary

Absa Bank is seeking a skilled Support Engineer to join the Commercial Lending Technology team in Sandton, providing overnight operational and technical support across the technology estate. The role focuses on monitoring, issue resolution, and maintenance, including patching and certificate renewals.

Strong Linux and SQL skills, plus AWS familiarity, are desirable. The position involves independent work during night shifts and collaboration with multiple internal teams and partners to ensure

Qualifications

• 4+ years' experience in Application Support, Production Support, Site Reliability Engineering, Technical Support, or Operations Engineering.
• Experience supporting business-critical production applications.
• Experience monitoring and supporting overnight or batch processing environments.
• Practical Linux administration experience and Bash scripting.

Responsibilities

• Provide overnight operational support across Commercial Lending applications and services.
• Monitor batch processing, interfaces, system health, and supporting infrastructure.
• Investigate and resolve production incidents and service disruptions.
• Perform log analysis and technical troubleshooting to identify root causes and restore services.
• Coordinate resolution with internal teams and vendors; escalate as needed.
• Maintain operational records and shift handovers; support governance and documentation.

Skills

Linux Administration

Linux Bash Scripting

SQL

Application Support

Incident Management

Production Support

Batch Processing

Log Analysis

Root Cause Analysis

Monitoring & Alerting

Server Maintenance

Change & Release Management

Education

Bachelor's Degree: Information Technology

Tools

AWS Cloud Services

Git

Hadoop/Data Warehouse environments

Job description

Absa Bank is seeking a skilled Support Engineer to join the Commercial Lending Technology team in Sandton, providing overnight operational and technical support across the technology estate. The role focuses on monitoring, issue resolution, and maintenance, including patching and certificate renewals.

Strong Linux and SQL skills, plus AWS familiarity, are desirable. The position involves independent work during night shifts and collaboration with multiple internal teams and partners to ensure