Operations Manager, Quality Assurance

Placements24; Polokwane; On-site; ZAR 720,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement fund

Growth opportunities

Job summary

Placements24 in Polokwane seeks an experienced Operations Manager focused on Quality Assurance to shape our QA strategy and drive excellence across product and service delivery.

The role leads a QA team, develops QMS programs (ISO 9001), analyzes data, and collaborates with cross-functional teams to embed quality in all processes. A Bachelor's in a science/engineering field and 6+ years' QA leadership are required.

Qualifications

• Bachelor's degree in a scientific or technical field is required.
• 6+ years of experience in quality assurance or quality management.
• Experience developing and implementing QMS (ISO 9001).
• Strong grasp of SPC and quality tools.
• Excellent analytical and leadership skills.

Responsibilities

• Develop and manage QA strategies, procedures, and programs.
• Oversee QA department, including inspection, testing, and validation.
• Lead and mentor QA professionals to foster a quality culture.
• Analyze quality data, identify trends, and drive CAPA actions.
• Ensure compliance with standards, regulations, and customer requirements.
• Collaborate with other departments to embed quality in all processes.

Skills

Quality management

Leadership

SPC

Data analysis

Quality audits

Education

Bachelor's degree

Tools

QMS software

Statistical software

Job description

About the Role

Our client is seeking a highly detail-oriented and experienced Operations Manager focused on Quality Assurance to join their team in Polokwane. This role is essential for ensuring that all products and services meet the highest standards of quality and compliance. You will be responsible for developing, implementing, and managing quality assurance programs, leading QA teams, and driving continuous improvement in quality processes. The ideal candidate is a meticulous professional with a strong understanding of quality management systems and a commitment to maintaining excellence in operations.

Key Responsibilities

• Develop, implement, and manage comprehensive quality assurance strategies and procedures.
• Oversee the daily operations of the quality assurance department, including inspection, testing, and validation processes.
• Lead and mentor a team of quality assurance professionals, fostering a culture of quality consciousness.
• Analyze quality data, identify trends, and implement corrective and preventive actions to address non-conformities.
• Ensure compliance with relevant industry standards, regulations, and customer requirements.
• Collaborate with other departments to integrate quality best practices into all stages of product development and service delivery.

Requirements

• Bachelor's degree in a relevant scientific or technical field (e.g., Engineering, Chemistry, Biology).
• Minimum of 6 years of experience in quality assurance or quality management.
• Proven experience in developing and implementing Quality Management Systems (QMS), such as ISO 9001.
• Strong understanding of statistical process control (SPC) and other quality tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Demonstrated leadership and team management capabilities.

Benefits

• Competitive salary and performance-related bonuses.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for professional growth and certifications in quality assurance.
• A stable and supportive work environment in Polokwane.
• The chance to significantly impact product and service quality.