Operations Manager - Community Services

Placements24; Soweto; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Professional development opportunities

Meaningful community impact

Job summary

Placements24 is seeking a dedicated Operations Manager to lead community services initiatives in Soweto. You will ensure efficient delivery of programs, manage budgets, and supervise staff to uphold high service standards.

The ideal candidate has a Bachelor's in Social Work or related field, at least 4 years in operations management within non-profit settings, and a proven track record in budgeting and program oversight.

Qualifications

• Bachelor's degree in Social Work, Public Administration, or related field.
• Minimum 4 years of operations management experience in non-profit or community services.
• Proven budget management and program oversight experience.
• Strong leadership and communication skills.

Responsibilities

• Oversee day-to-day operations of community service programs.
• Develop and manage operational budgets for community initiatives.
• Lead, train, and supervise program staff.
• Ensure compliance with regulations and organizational policies.
• Monitor program outcomes and report on progress and impact.

Skills

Budget management

Staff leadership

Regulatory compliance

Community services understanding

Communication

Education

Bachelor's degree in Social Work, Public Administration, or related field

Job description

About the Role

Our client is seeking a dedicated and compassionate Operations Manager to lead their community services initiatives in the Soweto area. This role is responsible for the efficient and effective delivery of programs and services to the community, managing operational budgets, and overseeing staff performance. You will play a critical role in ensuring that services meet the needs of the community while adhering to organizational standards and goals. The ideal candidate will have a passion for social impact and strong operational management skills.

Key Responsibilities

• Oversee the day-to-day operations of community service programs, ensuring high-quality service delivery.
• Develop and manage operational budgets for various community initiatives, ensuring financial accountability.
• Lead, train, and supervise program staff, fostering a supportive and effective team environment.
• Ensure compliance with relevant regulations and organizational policies.
• Monitor program outcomes and community impact, reporting on progress and identifying areas for improvement.

Requirements

• Bachelor's degree in Social Work, Public Administration, or a related field.
• Minimum of 4 years of experience in operations management, preferably within the non-profit or community services sector.
• Proven experience in budget management and program oversight.
• Strong understanding of community needs and service delivery models.
• Excellent leadership, communication, and problem-solving skills.

Benefits

• Competitive salary and potential for performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and training in community management.
• A rewarding work environment focused on making a positive impact in Soweto.
• Contribute to meaningful social programs and community development.