Operations Executive (Health)

AtripleA recruitment & temps; Gauteng; On-site; ZAR 650,000 - 1,000,000; Full time

Job summary

A healthcare recruitment firm is looking for an experienced hospital manager in Gauteng. This role involves effective financial management, operational delivery, and stakeholder relationship management aimed at providing optimal patient care. Candidates should have a strong clinical background, be proficient in relevant software, and be able to travel as required. A history in hospital management is advantageous. Apply by sending your CV and latest pay slip. Competitive remuneration offered.

Qualifications

• Strong understanding of clinical protocols.
• Proficient in MS Office and team collaboration tools.
• Willing to travel as needed for the role.

Responsibilities

• Manage financial resources to facilitate business development.
• Support clinical operations performance and staff.
• Ensure effective leadership and employee engagement.
• Develop stakeholder relationships for business growth.
• Ensure best patient care and operational efficiency.
• Set realistic yet challenging delivery targets and motivate teams to achieve outcomes.
• Identify opportunities to improve profitability, efficiency and risk management.

Skills

Clinical background or understanding of clinical protocols

Computer proficiency (MS Office, Excel, PowerPoint, Slack, Jira boards)

Ability to travel within and across regions

Previous experience as a hospital manager

Tools

MS Office

Excel

PowerPoint

Slack

Jira

Job description

Duties and Responsibilities

• Effective Financial Management
  • Secure and manage sufficient financial resources to facilitate business development or expansion.
  • Conduct opportunity viability assessments.
  • Develop and achieve financial objectives for the business unit, aligned to the Regional and Group targets.
  • Participate in business planning and budgeting processes and manage nursing costs according to budget.
  • Manage stock utilization and drive product management processes within unit together with relevant stakeholders.
  • Ensure staff are trained on the operation of equipment within the units and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
• Effective Leadership and People Management
  • Provide senior management support across the operational level and support doctor‑relations.
  • Demonstrate visible leadership in respect of the operating model, Nursing strategy and image of the profession, actively sponsor employee engagement initiatives and projects to ensure continued and improved productivity.
  • Drive and manage all people‑related processes within the group.
  • Apply appropriate control measures for effective management arising from process and activities of clinical operations.
  • Build good personal and working relationships and networks with key stakeholders.
  • Manage Clinical operations performance and staff within an environment conducive to good performance and company culture and ethics.
• Operational Delivery
  • Participate in the development of a nursing/clinical, operations strategy and facilitate the implementation thereof in the respective regions.
  • Initiate and implement operational activities of the business units aimed at delivering best patient experience and best outcomes; most cost effective while ensuring that employees remain engaged.
  • Ensure best and safest patient care.
  • Identify and manage theatre efficiencies within the hospitals.
  • Manage hospitals within policy and protocol guidelines.
  • Ensure operational efficiency with hospitals.
  • Drive the implementation of strategy in the hospitals.
  • Provide sound management support to hospital teams.
  • Active oversight of hospital activities and optimal levels of engagement.
  • Contribute to policy and procedure update or creation to support the organisation's Clinical and Operational Governance structure.
  • Resolve operational conflicts.
  • Set achievable yet challenging delivery targets/objectives and motivate the team to operate in a mutually supportive manner to ensure successful delivery.
  • Evaluate, enhance and implement processes and systems to improve profitability, effectiveness and organisational risk.
  • Analyse, assess and manage clinical outcomes and risks.
• Build Stakeholder Relationship
  • Work effectively and cooperatively with others to establish and maintain good working relationships that are mutually beneficial.
  • Effective management and communication between stakeholders, including but not limited to doctors, medical aids, staff, management and patients.
  • Display a professional attitude when responding to potential business partner’s requirements.
  • Maintain customer intimacy through building relationships with doctors and external providers to build patient loyalty.
  • Be a brand ambassador and represent the group by attending networking and industry events.
  • Ensure broad communication to members of the community, local interest groups, industrial associations and the media to promote the business unit and the services provided.
  • Maintain active participation and membership in networking with organisations.
  • Doctor‑stakeholder relationship management.
  • Ensure excellent patient service journey.

Requirements

• Clinical background or understanding of clinical protocols.
• Relevant computer proficiency (MS Office, Excel, PowerPoint, Slack, Jira boards).
• Travel within and across regions to support the functions of the role will be required.
• Own transport.
• Previous experience as a hospital manager would be advantageous.
• Send your CV and latest pay slip to [e-mail].