Operations Coordinator (Fixed Term Contract)

Pepkor Lifestyle; Sandton; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Professional growth

NQF-aligned development opportunities

Rewarding career advancement

Job summary

Pepkor Lifestyle in Sandton invites you to join as an Operations Coordinator to lead daily operations, optimize processes, and support inventory and resource planning.

You will drive cross-functional collaboration, ensure compliance, and deliver performance insights to leadership. The role emphasizes customer focus, attention to detail, and ethical conduct, with opportunities for growth and professional development.

Qualifications

• NQF Level 6 Qualification in Business Administration, Operations Management, Supply Chain Management or related field.
• Broad-based understanding of retail policies, practices, systems and operating models.

Responsibilities

• Coordinate day-to-day operational activities, resource allocation and inventory management.
• Design, refine and implement streamlined operational processes to eliminate inefficiencies.
• Conduct regular audits and inspections to ensure quality standards and compliance.
• Prepare actionable performance reports, metrics and presentations for senior management.
• Facilitate cross-departmental collaboration to align activities with business goals.

Skills

Organizational skills

Time management

Communication

Customer focus

Analytical thinking

Education

NQF Level 6 qualification in Business/Operations/Supply Chain

Tools

Excel

PowerPoint

Word

Job description

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail

Ready to lead operational excellence and make a lasting impact? Join Pepkor Lifestyle as an Operations Coordinator and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

Here’s what sets Pepkor Lifestyle apart:

• Impactful Work: Deliver value through optimized operations and process improvements across business functions.
• Diverse Opportunities: Collaborate across teams and explore broad growth prospects within the company operating model.
• Innovative Environment: Drive process optimization, embrace continuous improvement, and refine operational systems.
• Competitive Benefits: Enjoy professional growth, NQF-aligned development opportunities, and rewarding career advancement.
• Meaningful Contribution: Support core organizational values and contribute to operational excellence in retail.

Are you a proactive professional with the following qualifications and experience?

Qualifications:

• NQF Level 6 Qualification (Diploma or Degree in Business Administration, Operations Management, Supply Chain Management, or a related field).
• Broad-based understanding of retail policies, practices, systems, and operating models.

Professional Expertise:

• Operational Execution: Coordinate day-to-day operational activities, resource allocation, and inventory management.
• Process Optimization: Design, refine, and implement streamlined operational processes to eliminate inefficiencies.
• Compliance & Quality Management: Conduct regular audits and inspections to ensure 100% adherence to quality standards and operational compliance.
• Performance Reporting: Prepare actionable performance reports, metrics, and presentations for senior management.
• Stakeholder Alignment: Facilitate cross-departmental collaboration to align operational activities with business goals.

We are seeking a candidate who possesses the following qualities:

• Strong Organizational & Time Management Skills: Multi-task and prioritize effectively under pressure.
• Communication & Technical Proficiency: Highly skilled in Microsoft Office Suite (Excel, PowerPoint, Word) and operational tracking software.
• Customer-Centric Focus: Act as a champion for customer satisfaction, managing expectations and adhering to service codes.
• Resilience & Attention to Detail: Handle stress effectively, maintain high standards, and respond constructively to feedback.
• Ethical & Values-Driven: Adhere strictly to principles, follow instructions and procedures, and maintain professional presentation.

What will you be doing?

• Coordinate Daily Operations: Oversee cross-departmental logistics, scheduling, and resource allocation for smooth business flow.
• Optimize Operational Processes: Eliminate operational bottlenecks and improve team performance through refined workflows.
• Ensure Strict Compliance: Execute regular compliance checks and implement corrective measures to achieve zero non-compliance.
• Champion Customer Centricity: Apply customer service standards across your area of responsibility and celebrate customer-centric behaviors.
• Drive Reporting & Insights: Monitor key metrics (KPIs) and deliver clear reporting on operational performance to leadership.

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!