Operations Consultant: Inflows

Sygnia Asset Management; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Sygnia Asset Management is seeking a high performing New Business Operations Consultant to manage the end-to-end processing of inflow instructions in a dynamic LISP environment. You will validate and capture new work, ensure compliance and timely follow-up.

Key duties include due diligence, product and business validation, handling client requirements, reconciling deposits, reporting suspicious activities, maintaining dashboards, and collaborating with admin and client service teams to support

Qualifications

• 3-5 years’ relevant experience in financial services or operations.
• Exposure to LISP/Employee Benefits environment is advantageous.
• Knowledge of Pension Fund Act, FAIS, FIC Act, Long Term Insurance Act, CISCA, FATCA/CRS.

Responsibilities

• Perform due diligence procedures on instructions to assess acceptability under laws and regulations.
• Perform product validation procedures on instructions per applicable laws and regulations.
• Perform business validation procedures in line with the LISP Terms and Conditions.
• Request and manage outstanding requirements by engaging with clients and business partners.
• Inspect and analyse bank accounts to match unallocated deposits to client instructions.
• Report suspicious activities within the business structures promptly.
• Capture accepted instructions accurately in varying systems and dashboards.
• Maintain daily updates of dashboards to ensure SLAs and processes are not compromised.
• Collaborate between the administration team and Client Service Team.
• Foster relationships that support Sygnia Group and LISP strategies and vision.
• Identify process gaps and report findings to the line manager.

Job description

We are looking for a high performing New Business Operations Consultant to manage the end-to-end processing of inflow instructions in a dynamic and growing LISP. The candidate will be responsible for ensuring that all new work is correctly validated, complied and captured and that all pending work is followed up on timeously.

DUTIES AND RESPONSIBILITIES:

• Perform due diligence procedures on instructions in line with the relevant RMCP and verification tools to assess whether a client and related flows may be accepted in terms of laws and regulations.
• Perform product validation procedures on the instruction in terms of laws and regulation.
• Perform business validation procedures instructions in terms of the LISPs Terms and Conditions.
• Request and manage all outstanding requirements by engaging with clients and business partners in a timeous and professional manner.
• Undergo inspection and analysis of various bank accounts to match unallocated deposits to client instructions.
• Request and manage all outstanding requirements of unallocated deposits with external parties to ensure fast turnaround of such deposits to valid client instructions.
• Report suspicious activities within the business structures without hesitation.
• Capture accepted and valid instructions in varying systems, completely and accurately.
• Ensure daily management and updating of dashboards and duties to ensure that no SLA and business processes are compromised.
• Collaboration between the administration team and the Client Service Team.
• Maintain strong internal departmental relationships that will foster the growth of a culture in line with the Sygnia Group and Sygnia LISP strategies and vision.
• Identify gaps in processes and report these to the line manager.
• Understand and adhere to the appropriate policies, standards, and procedures applicable to the role.
• Understand and engage in risks and risk events relevant to the role and immediately report any findings to the line manager and supporting departments.
• Maintain a healthy team spirit by assisting peers where needed, and where reasonably required, process adhoc tasks as delegated to maintain stability of operations.
• Continuously work toward the implementation of processes and controls that fosters an effective LISP environment.

ROLE QUALIFICATIONS AND EXPERIENCE:

• 3-5 years’ relevant experience
• Exposure to LISP / Employee Benefits environment a distinct advantage
• Knowledge of Pension Fund Act, FAIS, FIC Act, Long Term Insurance Act, CISCA, FATCA/CRS

CORE COMPETENCIES REQUIRED:

• Strong organisational skills, resilient and able to function in a fast paced and high-pressure environment
• Meticulous, deadline driven and reliable
• Strong sense of duty and accountability
• Self-starter proactively taking ownership of development
• Client focused with good verbal and written communication skills
• Exhibit a professional image in person, demeanour, and communication
• High degree of team- and self-awareness

Should you not hear from us within 14 days after submitting your application, please accept your application as unsuccessful.

Disclaimer: Please be advised that your personal information shared on your CV will only be used as part of the Sygnia recruitment process for the role applied for. It will not be shared with any third parties for any other reason.