Operations Analyst

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Flexible remote work

Job summary

Placements24 is seeking a data-driven Operations Analyst to join a fully remote team. You will examine operational data, identify trends, and provide insights to improve efficiency and effectiveness.

The role emphasizes developing dashboards, KPIs, and data-backed strategies across the organization. You will collaborate with operations leaders, perform root-cause analysis, and help refine forecasting models.

Qualifications

• Bachelor's degree in Business, Statistics, Economics, Operations Research, or a related analytical field.
• 2–4 years of experience in operations analysis or business intelligence.
• Proficiency in data analysis tools such as Excel, SQL, Python, or R.
• Experience with data visualization tools (Tableau, Power BI) is a plus.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Analyze operational data to identify performance trends and inefficiencies.
• Develop and maintain dashboards and reports to track KPIs.
• Conduct root cause analysis for operational issues and propose data-driven solutions.
• Collaborate with operations to interpret data and implement strategic changes.
• Assist in developing operational models and forecasts.
• Present findings and recommendations clearly to stakeholders.

Skills

Data analysis

Problem solving

Communication

Critical thinking

Education

Bachelor's degree in Business, Statistics, Economics, OR related field

Tools

Excel

SQL

Python

R

Tableau/Power BI

Job description

About the Role

Our client is seeking a data-driven and analytical Operations Analyst to join their remote operations team. This role is vital for examining operational data, identifying trends, and providing insights that will drive improvements in efficiency and effectiveness. You will be responsible for analyzing performance metrics, developing reports, and collaborating with operational leaders to implement data-backed strategies. This position requires a strong aptitude for data analysis, problem-solving, and clear communication. If you are passionate about using data to optimize business processes and thrive in a fully remote environment, this opportunity is for you.

Key Responsibilities

• Analyze operational data to identify performance trends, inefficiencies, and areas for improvement.
• Develop and maintain dashboards and reports to track key operational metrics (KPIs).
• Conduct root cause analysis for operational issues and recommend data-driven solutions.
• Collaborate with operations managers and teams to interpret data and implement strategic changes.
• Assist in the development and refinement of operational models and forecasts.
• Present findings and recommendations to stakeholders in a clear and concise manner.

Requirements

• Bachelor's degree in Business, Statistics, Economics, Operations Research, or a related analytical field.
• 2-4 years of experience in an operations analysis or business intelligence role.
• Proficiency in data analysis tools such as Excel, SQL, Python, or R.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills, comfortable presenting data to various audiences.

Benefits

• Competitive annual salary and potential for annual bonus.
• Comprehensive health, dental, and vision insurance coverage.
• Flexible remote working schedule.
• Professional development opportunities and training in advanced analytics.
• A collaborative and intellectually stimulating remote work environment.