Operational Emergency Care Assistant

Mediclinic International; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mediclinic Southern Africa is seeking an entry-level Emergency Care Assistant to support emergency medical services. The role operates mainly around ambulances and in diverse environments, under supervision of senior staff, delivering essential pre-hospital care.

Applicants should have a Higher Certificate in Emergency Medical Care, with preferred AED/BLS credentials. The position is on-site in a range of contexts, including rural and urban settings, and offers a pathway into the emergency

Qualifications

• Higher Certificate in Emergency Medical Care is essential.
• AHA Basic Life Support for Health Care Providers is desirable.
• 1 year of operational Emergency Care Assistant experience is preferred.

Responsibilities

• Ensure Operational Readiness for Emergency Calls.
• Administer Patient Care in line with scope of practice.
• Report near misses, slips, and adverse events.
• Market and maintain a positive public image of ER24.

Skills

Best practice

English language

Geographical area

HPCSA guidelines

Education

Higher Certificate in Emergency Medical Care

American Heart Association BLS for HCP

Job description

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Closing date: 12/10/2026
Number of positions: 1
Recruiter name: Natalie Williams
Reference number: 74206
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.

KEY RESPONSIBILITY AREAS

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Higher Certificate in Emergency Medical Care

DESIRED EDUCATION

American Heart Association Basic Life Support for Health Care Providers

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

None

DESIRED EXPERIENCE

1-year operational experience as an Emergency Care Assistant

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of best practice
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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