Operational Compliance Manager

Dis-Chem; Midrand; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies is seeking an Operational Compliance Manager to lead the Group compliance framework within the Finance team in Midrand. The role focuses on establishing, maintaining and enhancing regulatory and governance standards, with oversight of risk, policies, training and advisory support across the business.

The ideal candidate will have a Law/Compliance background, 5–7 years in compliance-related roles, and experience with GRC systems, POPIA, regulatory audits and stakeholder

Qualifications

• Matric or equivalent Senior Certificate.
• Bachelor’s Degree in Law, Compliance, Risk Management, or a related field
• Minimum of 5 - 7 years’ experience in Compliance, Risk Management, Legal, Internal Audit or Governance roles, with demonstrated exposure to regulatory environments
• Experience with compliance or GRC systems

Responsibilities

• Develop, implement and maintain the Group compliance framework, policies and procedures.
• Oversee monitoring plans covering key regulatory and operational compliance areas across operations.
• Coordinate second line reviews to assess adherence to regulatory requirements and internal policies.
• Provide guidance to business units on interpretation and application of compliance policies and expected standards.
• Oversee investigations, remediation actions and governance reporting across business units.

Job description

Dis-Chem Pharmacies’ has an opportunity available for an Operational Compliance Manager to join the Finance team in Midrand. The main purpose of this role will be to lead and oversee the operational compliance function by establishing, maintaining and continuously enhancing a robust compliance management framework. The role ensures adherence to applicable laws, regulations, internal policies, governance standards and ethical business practices through monitoring, risk assessment, advisory support, training, reporting and stakeholder engagement.

• Matric or equivalent Senior Certificate.
• Bachelor’s Degree in Law, Compliance, Risk Management, or a related field
• Minimum of 5 - 7 years’ experience in Compliance, Risk Management, Legal, Internal Audit or Governance roles, with demonstrated exposure to regulatory environments
• Experience with compliance or GRC systems

Advantage:

• Experience in healthcare, retail or listed environments, with hands on involvement in regulatory frameworks such as POPIA, JSE Listings Requirements, Occupational Health and Safety Act (OHSA), National Health Act and related healthcare regulations or SAHPRA
• Experience developing compliance frameworks and monitoring programmes
• Experience engaging regulators, auditors and governance committees
• Experience managing investigations, inspections and remediation programmes

Job Specification...

Compliance Framework Oversight:

• Develop, implement and maintain the Group compliance framework, policies and procedures.
• Ensure that regulatory obligations are clearly identified, documented and mapped into business activities.
• Maintain oversight of the Compliance universe and ensure alignment to applicable legislation and governance frameworks.
• Oversee the development, review and updating of group-wide compliance policies, including the Code of Conduct, ethics policies and related governance standards.
• Ensure that policies remain aligned to regulatory requirements, internal risk appetite and best practice principles.
• Provide guidance to business units on the interpretation and application of compliance policies and expected standards.
• Build and embed a strong compliance culture by acting as a trusted advisor to first line, while maintaining independent second-line oversight.

Compliance Monitoring:

• Develop and manage a risk-based Compliance Monitoring Plan covering key regulatory and operational compliance areas across operations, ensuring that monitoring activities are scheduled, executed, tracked and reported.
• Ensure that regulatory obligations are clearly identified, documented and mapped to business activities in retail stores.
• Ensure that store policies remain aligned to regulatory requirements, internal risk appetite and best practice principles.
• Build and embed a strong compliance culture by acting as a trusted advisor to first line, while maintaining independent second-line oversight.

Compliance Monitoring and Oversight:

• Develop and manage a risk-based Compliance Monitoring Plan covering key regulatory and operational compliance areas across the Group, ensuring that monitoring activities are scheduled, executed, tracked and reported.
• Coordinate second line compliance reviews to assess adherence to regulatory requirements and internal policies.
• Review monitoring outputs, identify themes and ensure appropriate escalation of key compliance risks.
• Ensure that compliance gaps, breaches and control weaknesses are formally tracked and addressed.
• Oversee the investigation and resolution of significant compliance breaches where required.
• Oversee the implementation and closure of remediation actions across business units.

Governance and Reporting:

• Prepare and present compliance reports, dashboards and updates to management and governance structures.
• Provide compliance input into Executive Risk Committee and Audit and Risk Committee submissions.
• Ensure accurate and timely reporting of compliance risks, breaches and regulatory matters.
• Maintain oversight of regulatory submissions and disclosure requirements where applicable.

Stakeholder Engagement and Advisory:

• Act as the central point of coordination for compliance across the Group.
• Engage with retail operations to ensure understanding and application of compliance requirements.
• Provide practical guidance to management on compliance obligations and regulatory expectations.
• Support the development of a compliance aware culture through training and awareness initiatives.

Regulatory and Audit Interface:

• Coordinate responses to regulatory bodies, inspections and information requests where applicable.
• Support internal and external audits by providing required compliance documentation and context.
• Ensure that audit findings relating to compliance are tracked and remediated.
• Strong understanding of regulatory and compliance frameworks. Working knowledge of POPIA, JSE Listings requirements, SAHPRA and King IV/V. Understand compliance monitoring methodologies and governance frameworks. Enterprise Risk Management, King IV governance principles, ethics management and compliance assurance methodologies
• Business Acumen
• Interpersonal skills
• Quality Orientation
• Self-management Skills
• Leadership Skills
• Strong data interpretation and reporting capability

Special conditions of employment...

• South African citizen
• MIE, clear criminal and credit
• Occasional traveling
• Limited interaction across stores, distribution centres, clinics and support functions
• Driver’s license and/or own reliable transport

Remuneration and benefits...

• Marketed related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.