Dispensary Manager - Woodlands

Dis-Chem Pharmacies Limited; Pretoria; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies is seeking a Dispensary Manager for the Woodlands store to lead the dispensary and self-medication areas, supervise staff, and ensure pharmaceutical care for patients while maintaining compliance.

You will be responsible for stock control, SAPC compliance, and training of a retail pharmacy team. The role requires SAPC registration, a BPharm or equivalent, and strong English with another language, plus willingness to work retail hours.

Qualifications

• Registered with SAPC and holds a BPharm or equivalent.
• Experience supervising staff and ability to train others.
• Unisolv experience and computer literacy (MS Office).
• Able to work retail hours and communicate in English and another language.

Responsibilities

• Manage and supervise the dispensary and self-medication area.
• Ensure Good Pharmacy Practice compliance by staff.
• Maintain stock levels and dispose of expired stock.
• Handle SAPC registrations and related fees.
• Provide patient counseling and interpret scripts.

Education

Grade 12 / Matric

BPharm / equivalent qualification

Tools

MS Office

Unisolv

SAP

E-scripting

Job description

Dis-Chem Pharmacies require the services of a Dispensary Manager for their Woodlands store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs.

Requirements:

Essential:

• Grade 12 / Matric


• BPharm / equivalent qualification


• Registered with the South African Pharmacy Council (SAPC)


• Registered tutor


• Unisolv experience


• Experience in supervising staff


• Computer literate – MS Office


• Sound numerical skills


• Strong command of the English language and a second language


• Willing and able to work retail hours

Advantageous:

• Previous management experience of at least 7 staff


• Relevant retail/ FMCG experience


• Third additional language


• SAP experience


• E-scripting experience

Duties and Responsibilities:

• Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice


• Ensure Good Pharmacy Practice rules regulations are adhered to by staff


• Ensure no expired/short-dated stock is held


• Ensure expired stock is regularly disposed of and kept separate to usable stock


• Ensure negative stock is investigated and managed daily


• Prepare for stocktake in advance


• Follow stock ordering process to reach maximum purchasing compliance


• Maintain stock levels


• Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly


• Ensure SAPC registration and annual registration fees are kept up to date


• Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC


• Capture script details accurately and verify patients’ details on the system


• Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions


• Provide accurate instructions to patients regarding the correct use of medicine supplied


• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing


• Explain all medical aid costs to patients


• Process all paperwork for accurate submission of claims to medical aids


• Ensure authorisation of chronic, HIV and AIDS, and oncology medication


• Maintain customer profiles on the system


• Merge profiles locally, and UCS should be notified to merge profiles centrally


• Take note of any messages on the customer profile, and take suitable action


• Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

Competencies:

Essential:

• English and second language – Read, write and speak


• Good communication skills, listening


• Basic dosing and important drug interaction


• Customer service/focus


• Supervisor experience, and able to lead by example


• Ability to train other staff members


• Conflict management


• Strong attention to detail


• Sound numerical skills


• Problem-solving


• Team player


• Trustworthy and honest


• Time management


• Able to deal with pressure


• Computer literate – MS Office

Advantageous:

• Knowledge of Retail/ FMCG operations


• 3rd Additional Language


• Knowledge of or experience in Unisolv, SAP and E-Scripting


• Drug and family planning, and complementary medicine

Special conditions of employment:

• Registered with the South African Pharmacy Council


• Willing and able to work retail hours


• Controlled room temperature, security, limited space, health and safety, risk stock


• Physically fit and able to stand for long periods


• Valid driver’s license and own reliable transport


• South African citizen


• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary


• Medical aid


• Provident fund


• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.