Online Grocery Fulfillment & Customer Service

Brookshire Grocery Co.; Gauteng; On-site; ZAR 274,000 - 366,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Paid time off

401(k) plan with company contribution

Employee discounts

Scholarship opportunities

Outdoor recreation access

Job summary

Brookshire Grocery Company is seeking an enthusiastic associate to prepare online customer orders with speed and accuracy. You will provide exceptional service, stay current on product knowledge, and support efficient order pickup and delivery processes.

The role requires basic cash handling, math skills, and the ability to operate store technology. You’ll work in a fast-paced retail environment with flexible scheduling, including nights and weekends.

Qualifications

• Basic cash handling and arithmetic skills.
• Ability to operate a POS register and scanning system.
• Strong communication with customers and teammates.
• Willingness to learn new store technology and processes.
• Attention to accuracy in order picking, packaging, and pricing.

Responsibilities

• Prepare online orders by selecting products accurately.
• Ensure correct quantities and weights for each item.
• Assist customers with substitutions and questions about orders.
• Maintain clean, safe, and sanitary work area and checkout area.
• Bag, load, and assist customers with curbside or in-store pickup.

Skills

Cash register basics

Math and counting

Clear communication

Tech-savvy / POS systems

Attention to detail

Multi-tasking

Job description

Brookshire Grocery Company is seeking an enthusiastic associate to prepare online customer orders with speed and accuracy. You will provide exceptional service, stay current on product knowledge, and support efficient order pickup and delivery processes.

The role requires basic cash handling, math skills, and the ability to operate store technology. You’ll work in a fast-paced retail environment with flexible scheduling, including nights and weekends.