On-Site IT Field Technician — Travel & End-User Support

JVR Software; Pietermaritzburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

AtripleA recruitment & tempos in Pietermaritzburg is seeking an IT Field Technician to join our team in Pietermaritzburg. The role focuses on on-site installation, maintenance, and troubleshooting of IT infrastructure at client locations.

Responsibilities include configuring hardware and software, diagnosing issues, performing routine maintenance, and providing end-user training. Travel to client sites will be frequent; a valid driver’s license is required.

Qualifications

• Own reliable transportation and a mobile device for work
• Comfort with common operating systems and software
• Willingness to travel frequently within assigned regions
• Ability to pass regular polygraph tests regarding honesty and drug-free compliance
• Excellent problem-solving and communication skills
• Prior IT support/field service experience is a plus but not required

Responsibilities

• Install, configure, and maintain hardware and software at client sites.
• Diagnose and resolve technical issues promptly.
• Conduct routine maintenance and system updates.
• Provide technical support and training to end-users.
• Travel to various client locations as required.
• Maintain accurate documentation of work performed and inventory.
• Comply with company policies, including honesty and integrity standards

Skills

Own vehicle

Android smartphone

Working laptop

Strong computer literacy

Willingness to travel

Excellent problem-solving

Pass polygraph tests

Education

High school diploma or equivalent

Valid driver’s license

Job description

AtripleA recruitment & tempos in Pietermaritzburg is seeking an IT Field Technician to join our team in Pietermaritzburg. The role focuses on on-site installation, maintenance, and troubleshooting of IT infrastructure at client locations.

Responsibilities include configuring hardware and software, diagnosing issues, performing routine maintenance, and providing end-user training. Travel to client sites will be frequent; a valid driver’s license is required.