On-Site Fashion Retail Store Manager: Growth & Leadership

Truworths; Mthatha; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Truworths Store Manager role in Mthatha requires a proven track record in fashion retail management with strong leadership and customer service skills. This on-site position oversees daily store operations and team performance to meet targets.

Applicants should have 3-5 years of fashion retail experience, Matric or equivalent, and proficiency in Excel/Word for reporting and administration. The role emphasizes loss control, visual standards, and staff development.

Qualifications

• Matric or equivalent qualification.
• 3-5 years’ experience in managing a fashion retail store.
• Proven track record in successfully managing a fashion retail store.

Responsibilities

• Day-to-day running of the store.
• Managing stock losses to make sure shrinkage is in line with the Company target.
• Driving turnover to ensure daily, weekly and monthly targets are met.
• Maintaining the visual appeal of the store.
• Controlling expenses.
• Provide world class customer service and ensure that customer needs are met.
• Ensure recruitment, training, performance management and employee relations needs of staff are met.
• Conducting daily, weekly and monthly check lists.
• Make sure that staff adhere to the policies and procedures.
• Conduct and supervise hanger counts.
• Conducting regular spot checks at the service desk.
• Conduct spot checks at the fitting rooms.

Skills

Store management

Leadership

Customer service

Stock control

Planning

Communication

Education

Matric or equivalent

Tools

Excel

Word

Job description

Truworths Store Manager role in Mthatha requires a proven track record in fashion retail management with strong leadership and customer service skills. This on-site position oversees daily store operations and team performance to meet targets.

Applicants should have 3-5 years of fashion retail experience, Matric or equivalent, and proficiency in Excel/Word for reporting and administration. The role emphasizes loss control, visual standards, and staff development.