OM Bank - Junior Campaigns Specialist

OM Bank Limited; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Old Mutual South Africa seeks a Campaign Administrator to ensure data accuracy, collate data for campaigns, and support end-to-end campaign execution across SMS, email, and in-app channels. You will handle budget tracking and invoicing while coordinating with data teams and stakeholders to meet tight deadlines.

The role emphasizes data integrity, quality checks, and timely reporting, with exposure to multiple campaigns and tools such as Jumpstart, Everlytic, Braze and Salesforce.

Qualifications

• 2 years' work experience in campaign administration or support within marketing, data or sales.
• Matric; post-matric qualification advantageous.
• Solid knowledge of below-the-line campaign coordination.

Responsibilities

• Manage data quality checks and sign-offs for campaigns.
• Collaborate with data and campaign teams across channels (SMS, email, In-App).
• Prepare and monitor budget tracking; manage invoices end-to-end.
• Build relationships with internal and external stakeholders.
• Schedule, execute, and measure campaign performance per guidelines.

Skills

Data integrity

Campaign management

Time management

Attention to detail

Stakeholder management

CRM knowledge

Microsoft Office

Communication skills

Education

NQF Level 3 & NQF Level 2

Tools

Jumpstart

Everlytic

Braze

Salesforce

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

Role Overview This role is responsible for data administration activities by ensuring and validating the accuracy of the data list. Collate data for the campaigns on a daily, weekly, monthly, and on an ad hoc basis. Maintain data integrity within campaign extraction tools through quality checks, capability testing, and weekly data sign-offs. Creation and participation in customer communication and content creation. Pre-scheduling, setting up, structuring, executing, monitoring and measuring campaign performance on first-level reporting during and post-campaigns according to the set guidelines (ad hoc, daily, weekly & monthly) to senior campaign support for multiple campaigns across multiple channels such as SMS, email and In-App messaging. Handling and managing end-to-end invoice sign-off and accurately updating the budget tracker. Build and manage relationships with the internal & external stakeholders. Ability to manage multiple tasks and meet strict deadlines.

Campaign Management

Manage initiatives, campaigns and stakeholders, internal and external, to ensure timeous delivery of campaigns. Ensure data is quality checked and all data is received as requested from the data team. Executes Customer Life Cycle Management strategies end-to-end. Executes multiple campaigns to drive maximum customer utilisation of the various Old Mutual products. Monitors credits on campaign platforms.

Personal Effectiveness

Accountable for service delivery through own efforts and managing own time, tasks and output quality. Collaborates effectively with others to achieve personal results. Accepts and lives the company values. Makes increased contributions by broadening individual skills.

Stakeholder Management

Responsible for maintaining ongoing relationships with key stakeholders within and outside of the organisation.

Budget Management

Responsible for ensuring accurate and timeous end-to-end invoice management and payment.

Requirements

2 years' work experience in campaign administration and/or support or similar within marketing, data or sales departments Knowledge of below-the-line campaign coordination Matric A relevant post-matric qualification is advantageous

Skills Competencies

Intermediate proficiency across the Microsoft 365 suite (Word, Excel, Outlook, PowerPoint, SharePoint, and Teams) Knowledge of CRM and campaign tools Advantageous – Knowledge of Jumpstart, Everlytic, Braze and/or Salesforce Core Competencies Time Management & meeting deadlines High Attention to Detail Adaptability Comfortable working with data Proficiency in Microsoft Office Invoice and budget Management Skills Adaptability, Agile Project Management, Brand Development, Campaign Management, Contract Management, Customer Service, Customer Value Proposition Development, Data Management, Legal Practices, Management Reporting, Media Management, Oral Communications, Sales Coordination Competencies Action Oriented Collaborates Communicates Effectively Customer Focus Drives Results Ensures Accountability Plans and Aligns

Education

NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date

29 September 2026 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.