OM Bank - Junior Campaigns Specialist

oldmutual; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Old Mutual South Africa is seeking a data-savvy Campaign Administrator to manage data integrity, coordinate multi-channel campaigns and support lifecycle marketing efforts. You will compile data, schedule ad hoc and recurring campaigns, and collaborate with internal teams to drive customer engagement.

Ideal candidates bring 2 years in campaign admin, familiarity with CRM tools, and strong MS Office skills. The role emphasizes accuracy, deadlines, and effective stakeholder communication within a

Qualifications

• 2 years' work experience in campaign administration and/or support or similar within marketing, data or sales departments.
• Knowledge of below-the-line campaign coordination.
• Matric and a relevant post-matric qualification is advantageous.

Responsibilities

• Manage initiatives, campaigns and stakeholders to ensure timeous delivery.
• Perform data quality checks and ensure data is received as requested from the data team.
• Execute Customer Life Cycle Management strategies end-to-end across campaigns.
• Monitor and report campaign performance across SMS, email and In-App messaging.

Skills

Adaptability

Agile Project Management

Campaign Management

Data Management

Management Reporting

Oral Communications

Education

Matric

Post-matric qualification advantageous

Tools

Microsoft 365

CRM tools

Jumpstart

Everlytic

Braze

Salesforce

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

Role Overview

This role is responsible for data administration activities by ensuring and validating the accuracy of the data list. Collate data for the campaigns on a daily, weekly, monthly, and on an ad hoc basis. Maintain data integrity within campaign extraction tools through quality checks, capability testing, and weekly data sign-offs.

Creation and participation in customer communication and content creation.

Pre-scheduling, setting up, structuring, executing, monitoring and measuring campaign performance on first-level reporting during and post-campaigns according to the set guidelines (ad hoc, daily, weekly & monthly) to senior campaign support for multiple campaigns across multiple channels such as SMS, email and In-App messaging.

Handling and managing end-to-end invoice sign-off and accurately updating the budget tracker.

Build and manage relationships with the internal & external stakeholders.

Ability to manage multiple tasks and meet strict deadlines.

Responsibilities

• Campaign Management: Manage initiatives, campaigns and stakeholders, internal and external, to ensure timeous delivery of campaigns. Ensure data is quality checked and all data is received as requested from the data team. Executes Customer Life Cycle Management strategies end-to-end. Executes multiple campaigns to drive maximum customer utilisation of the various Old Mutual products. Monitors credits on campaign platforms.
• Personal Effectiveness: Accountable for service delivery through own efforts and managing own time, tasks and output quality. Collaborates effectively with others to achieve personal results. Accepts and lives the company values. Makes increased contributions by broadening individual skills.
• Stakeholder Management: Responsible for maintaining ongoing relationships with key stakeholders within and outside of the organisation.
• Budget Management: Responsible for ensuring accurate and timeous end-to-end invoice management and payment.

Requirements

• 2 years' work experience in campaign administration and/or support or similar within marketing, data or sales departments
• Knowledge of below-the-line campaign coordination
• Matric
• A relevant post-matric qualification is advantageous

Skills Competencies:

• Intermediate proficiency across the Microsoft 365 suite (Word, Excel, Outlook, PowerPoint, SharePoint, and Teams)
• Knowledge of CRM and campaign tools
• Advantageous - Knowledge of Jumpstart, Everlytic, Braze and/or Salesforce

Core Competencies

• Time Management & meeting deadlines
• High Attention to Detail
• Adaptability
• Comfortable working with data
• Proficiency in Microsoft Office
• Invoice and budget Management

Skills

Adaptability, Agile Project Management, Brand Development, Campaign Management, Contract Management, Customer Service, Customer Value Proposition Development, Data Management, Legal Practices, Management Reporting, Media Management, Oral Communications, Sales Coordination

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results
• Ensures Accountability
• Plans and Aligns

Education

NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date

29 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!