Office Manager

Cecile Personnel (Pty) Ltd; Gauteng; On-site; ZAR 420,000 - 550,000; Full time

Job summary

Cecile Personnel (Pty) Ltd. is seeking a capable office and team lead for its litigation support function in Gauteng. You will supervise legal secretaries and support staff, ensuring RAF and third-party claims are processed efficiently and compliantly.

You will manage diary systems, document filing, and day-to-day office operations, while coordinating with IT and service providers. Strong leadership and attention to detail are essential.

Qualifications

• 3–5 years' experience within a South African litigation law firm.
• Strong exposure to personal injury and/or RAF / third-party claims.
• Proven experience supervising legal secretaries or paralegal staff.
• Solid understanding of the RAF claims process, including the RAF Act, Regulations, prescription periods, offers and settlements.
• Excellent organisational and leadership skills.
• Strong conflict-resolution and people-management abilities.
• Proficiency in LawPracticeZA, GhostPractice or similar.
• Proficient in Microsoft Office.
• Legal Secretarial or Paralegal qualification advantageous.
• A tertiary qualification in Office Administration or Business Administration will be an advantage.
• Exceptional attention to detail, particularly with prescription dates and deadlines.

Responsibilities

• Supervise, schedule and performance-manage legal secretaries and support staff.
• Monitor RAF and third-party claim files for procedural compliance.
• Track summons deadlines, medico-legal reports, discovery, pre-trial requirements and trial roll dates.
• Oversee diary management and ensure prescription dates and court deadlines are never missed.
• Manage day-to-day office administration, including supplies, service providers and facilities.
• Oversee billing support and ensure administrative processes are followed.
• Manage file opening and closing procedures; maintain document management and filing systems.

Skills

Leadership

Team management

Organisational skills

Conflict resolution

People management

Attention to detail

Education

Legal Secretarial qualification

Paralegal qualification

Office Administration qualification

Tools

LawPracticeZA

GhostPractice

Microsoft Office

Job description

Key Responsibilities

Team Management

• Supervise, schedule and performance-manage legal secretaries and support staff.
• Assist with onboarding and training of new legal secretaries.
• Provide guidance, support and leadership to the support team.

RAF & Third-Party Claims

• Monitor RAF and third-party claim files for procedural compliance.
• Track summons deadlines, medico-legal reports, discovery, pre-trial requirements and trial roll dates.
• Oversee diary management and ensure prescription dates and court deadlines are never missed.
• Monitor matters to ensure key procedural milestones are met.

Office & Practice Administration

• Manage day-to-day office administration, including supplies, service providers and facilities.
• Liaise with IT and external service providers when required.
• Oversee billing support and ensure appropriate administrative processes are followed.
• Manage file opening and closing procedures.
• Maintain effective document management and filing systems.

Requirements

• 3–5 years' experience within a South African litigation law firm.
• Strong exposure to personal injury and/or RAF / third-party claims.
• Proven experience supervising legal secretaries or paralegal staff.
• Solid understanding of the RAF claims process, including the RAF Act, Regulations, prescription periods, offers and settlements.
• Excellent organisational and leadership skills.
• Strong conflict-resolution and people-management abilities.
• Proficiency in legal practice management software such as LawPracticeZA, GhostPractice or similar.
• Proficient in Microsoft Office.
• Legal Secretarial or Paralegal qualification advantageous.
• A tertiary qualification in Office Administration, Business Administration or a related field will be an advantage.
• Exceptional attention to detail, particularly when managing prescription dates and critical litigation deadlines.

What We're Looking For

We're looking for someone who can take ownership of the office and support function, confidently manage a team and ensure that the firm's RAF and litigation matters remain organised, compliant and on track.

If you're an experienced legal support professional ready to step into a leadership role, we'd love to hear from you.