Office Co-ordinator

Herotel Telecoms (Pty) Ltd; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Dynamic workplace exposure

Internal academy

Team-driven environment

Group risk benefits

Medical benefits

Health programs

Job summary

Herotel Telecoms (Pty) Ltd in Benoni (Gauteng) invites applications for an Office Coordinator who will keep daily operations smooth while driving sales as the first point of contact for walk-in customers.

The role suits proactive, people-oriented individuals who can manage multiple tasks, greet visitors professionally, handle account queries, support activations, and maintain a tidy, well-stocked office. Training provided through our academy.

Qualifications

• Matric/Grade 12 or equivalent.
• Previous experience in a similar role.
• Proficiency in MS Office.
• Fluency in English and local languages.
• Excellent communication and interpersonal skills.
• Well organized with the ability to manage multiple tasks and priorities.
• Ability to take initiative without being asked and to work independently.
• Attention to detail and accuracy in all administrative work.
• Reliable, punctual and well presented.
• Driver's license is an advantage.

Responsibilities

• Meet and exceed revenue targets through walk-in sales and local canvassing.
• Generate leads, follow up promptly, and log sales activity in CRM.
• Support activations, flyer drops and local sales events as directed.
• Take ownership of day-to-day office running, including consumables.
• Log and follow up on repairs and maintenance to resolution.
• Keep the office and reception area clean and well presented.
• Book boardrooms and meeting rooms as required.
• Serve as the first contact for walk-in customers and visitors.
• Assist customers with account queries, payments, and sales sign-ups.
• Escalate unresolved issues promptly and ensure resolution.
• Answer and direct incoming calls professionally, with accurate messages.

Skills

MS Office

Communication

Organization

Initiative

Customer service

Time management

Driver's license

Education

Matric/Grade 12

Tools

MS Office Suite

Job description

Are you an organised, customer focused professional who takes pride in keeping an office running smoothly? Join our Commercial team as an Office Coordinator in Benoni Leachville, where you'll manage the day to day running of the office while also driving sales and revenue as the first point of contact for walk in customers.

This role is perfect for someone who takes initiative without being asked, enjoys engaging with people, and is just as comfortable closing a sale as they are keeping the office stocked, tidy and running like clockwork.

What you’ll do:

• Meet and exceed your monthly revenue target through walk in sales, community engagement and local canvassing
• Generate leads, follow up promptly and log all sales activity accurately in the CRM
• Support activations, flyer drops and local sales events as directed by your Commercial Manager
• Take ownership of the day to day running of the office, including consumables, cleaning supplies and kitchen stock
• Log and follow up on repairs and maintenance requirements through to resolution
• Keep the office and reception area clean, neat and well presented at all times
• Book boardrooms and meeting rooms as required
• Serve as the first point of contact for walk in customers, greeting visitors professionally
• Assist customers with account queries, first time issue resolution, payment assistance and sales sign ups
• Escalate unresolved issues promptly and follow up to ensure resolution is completed
• Answer and direct incoming calls professionally, taking and passing on messages accurately

What you’ll need:

• Grade 12 (Matric) or equivalent
• Previous experience in a similar role
• Proficiency in MS Office (Word, Excel, Outlook)
• Fluency in English and the relevant local language(s) of the area
• Excellent communication and interpersonal skills, comfortable engaging with customers and staff at all levels
• Well organised with the ability to manage multiple tasks and priorities at once
• Ability to take initiative without being asked and to work independently with minimal supervision
• Attention to detail and accuracy in all administrative work
• Reliable, punctual and well presented
• Driver's license is an advantage

What we offer

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team-driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Important Disclaimer

• Please ensure that the information you provide in your application is true, accurate, and correct.
• Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel's Employment Equity Plan.
• By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
• If you do not hear from us within 14 days, please consider your application unsuccessful.