Nursing Operations Lead: Quality Care & Patient Safety

Mediclinic; Newcastle; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Mediclinic in South Africa seeks a Nursing Manager to lead and coordinate safe, quality patient care. You will support in achieving clinical outcomes, manage risks, and ensure a positive patient experience with optimal workforce utilization.

The role requires a professional nurse with midwifery and leadership qualifications, plus 5 years supervisory experience in a clinical unit. Experience in auditing and accreditation is valued.

Qualifications

• Must hold a Professional Nurse qualification with Midwifery and a leadership/management qualification.
• Minimum 5 years supervisory experience (e.g., Unit Manager).
• Experience with auditing, accreditation processes and patient safety.

Responsibilities

• Support the Nursing Manager to achieve quality patient care in line with hospital goals.
• Manage patient risks to ensure patient safety and clinical outcomes.
• Ensure a positive patient experience in line with benchmarks.
• Oversee workforce planning and resource utilization.
• Lead and manage direct reports.
• Build key stakeholder relationships for integrated patient care.

Skills

Infection prevention and control

Quality improvement

Productivity management

Clinical risk management

Healthcare industry

Microsoft Office

Financial management

Nursing knowledge

Nursing legislation

Auditing & accreditation

Patient complaint management

HR processes & ER

Education

Professional Nurse qualification with Midwifery

Leadership/management qualification

Discipline-specific qualification

Job description

Mediclinic in South Africa seeks a Nursing Manager to lead and coordinate safe, quality patient care. You will support in achieving clinical outcomes, manage risks, and ensure a positive patient experience with optimal workforce utilization.

The role requires a professional nurse with midwifery and leadership qualifications, plus 5 years supervisory experience in a clinical unit. Experience in auditing and accreditation is valued.