NORTCLIFF - PARTS SALES EXECUTIVE

Morgan Group; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A local dealership is looking for a Parts Sales Executive to achieve profit targets and ensure customer satisfaction. Responsibilities include assisting customers with spare parts, invoicing, and building relationships. This is a dynamic role that requires attention to detail and customer service skills.

Responsibilities

• Ensure Parts Sales Target are met.
• Assist customers find the spare parts they are looking for.
• Parts invoicing.
• Read catalogues to determine new parts on market.
• Determine replacement parts required, according to inspections of old parts.
• Locate other vendors who have the part if it isn't carried in the dealership.
• Take payment for purchase and dispense change.
• Take inventory of stock and replenish when needed.
• Take orders over the phone.
• Mark and store parts in stockroom according to prearranged system.
• Answer the customers' questions or problems.
• Receive and deliver parts to customers.
• Follow up with the customer to ensure satisfaction on purchase.
• Build and maintain strong relationships with clients.

Job description

Overview

Morgan Group Northcliff is looking to appoint a Parts Sales Executive to join the team.

The main purpose of this role is to achieve gross profit as set by the dealership and manufacturer to ensure customer satisfaction.

Responsibilities

• Ensure Parts Sales Target are met.
• Assist customers find the spare parts they are looking for.
• Parts invoicing
• Read catalogues to determine new parts on market.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Locate other vendors who have the part if it isn\'t carried in the dealership.
• Take payment for purchase and dispense change.
• Take inventory of stock and replenish when needed.
• Take orders over the phone.
• Mark and store parts in stockroom according to prearranged system.
• Answer the customers\' questions or problems.
• Receive and deliver parts to customers.
• Follow up with the customer to ensure satisfaction on purchase.
• Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.