Non-Motor Liability Technician MMH261006-17

Guardrisk; Sandton; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Guardrisk in Sandton is seeking an experienced professional to manage a portfolio of liability claims and recoveries, and to provide ad hoc technical advice to stakeholders.

The role requires at least five years in legal or liability claims within insurance, strong knowledge of claims handling, negotiation with third parties, and the ability to meet SLAs while maintaining high service standards for clients and brokers.

Qualifications

• Minimum 5 years experience in a legal practice environment or insurance liability environment.
• Intensive knowledge of liability claims and resulting litigation.
• Knowledge in administering and handling liability claims.

Responsibilities

• Day to day reporting to the Team Leader.
• Handling liability claims in accordance with claims handling procedures.
• Facilitating and managing outsourced liability claims.
• Handling and settling claims within stipulated time frames and as per SLAs / mandates in place.
• Entering into settlement negotiations with third parties / third party representatives.
• Negotiating with assessors, attorneys, other service providers.
• Providing technical advice on litigated matters.
• Providing clients / brokers with the highest standard of service.
• Providing clients / brokers with feedback on claims progress at all times.
• Ensuring diary system is implemented and adhered to at all times.
• Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers.
• Rendering of assistance from time to time with ad hoc tasks.

Skills

MS Word

Outlook

Excel

Computer literacy

Education

Matric/Grade 12

Law degree

60 FAIS Credits

RE qualification

Insurance qualification preferable

Job description

Role Purpose

To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.

Requirements

Formal Education:

• Matric/Grade 12
• A law degree – preferable but not mandatory, subject to experience in Short-term insurance environment
• 60 FAIS Credits
• Computer literacy(MS Word, Outlook and Excel)
• Insurance qualification preferable
• RE qualification

Experience

• Minimum 5 years experience, some of which should be in a legal practice environment or insurance liability environment
• Intensive knowledge of liability claims and resulting litigation
• Knowledge in administering and handling liability claims

Duties and Responsibilities

• Day to day reporting to the Team Leader
• Handling liability claims in accordance with claims handling procedures
• Facilitating and managing outsourced liability claims
• Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
• Entering into settlement negotiations with third parties / third party representatives
• Negotiating with assessors, attorneys, other service providers
• Providing technical advice on litigated matters
• Providing clients / brokers with the highest standard of service
• Providing clients / brokers with feedback on claims progress at all times
• Ensuring diary system is implemented and adhered to at all times
• Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
• Rendering of assistance from time to time with ad hoc tasks