Non-Motor Field Claims Specialist

Santam Insurance; Rustenburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Santam is seeking a Non-motor Field Assessor based in North West to evaluate non-motor claims with a focus on merit and quantum, delivering fair, client-centric outcomes. The role requires handling high-pressure situations, applying solution-driven thinking, and working independently with strong time management.

Knowledge of Symbility is preferred, and a BTech in Building Science or similar qualification is advantageous.

Qualifications

• Field assessing experience
• Exposure to Agile methodologies and Guidewire (advantageous)
• Practical and industry-oriented qualification in construction and property industries (advantageous)
• Minimum 3 years’ experience in a claims environment

Responsibilities

• Assess non-motor claims with merit and quantum
• Deliver fair, client-centric outcomes
• Handle high-pressure situations with professionalism
• Apply solution-driven thinking
• Work independently and manage time effectively

Skills

Field assessing

Client-centric

Customer service

High-pressure handling

Communication skills

Time management

Problem solving

Adaptability

Driver's license

Willingness to travel

Education

BTech in Building Science

Tools

Symbility

Guidewire

Job description

Santam is seeking a Non-motor Field Assessor based in North West to evaluate non-motor claims with a focus on merit and quantum, delivering fair, client-centric outcomes. The role requires handling high-pressure situations, applying solution-driven thinking, and working independently with strong time management.

Knowledge of Symbility is preferred, and a BTech in Building Science or similar qualification is advantageous.