Non-Emergency Patient Driver (Nept)

National Renal Care; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

National Renal Care in South Africa seeks a dedicated NEPT Driver to transport patients between homes and dialysis units, emphasising safety and patient comfort while following NRC policies.

You will assist patients with mobility, coordinate with unit staff, and ensure the vehicle remains clean and roadworthy. Flexible hours align with dialysis schedules and patient needs.

Qualifications

• First Aid Training Certificate.
• Minimum 1 year of experience in patient transport or healthcare transport.
• POPIA compliance regarding patient confidentiality.
• Valid driving licence and PDP requirements applicable.
• Defensive driving knowledge and safety checks.

Responsibilities

• Transport patients to and from haemodialysis units safely.
• Assist patients with mobility needs during boarding and alighting.
• Maintain vehicle cleanliness and roadworthiness in line with NRC policies.
• Communicate effectively with patients and unit staff.

Skills

Defensive driving

Patient transport experience

Communication skills

Mobility assistance

Education

Grade 12 / NQF 4

SA Driver's Licence

PrDP

Job description

About Us

National Renal Care is a leading provider of comprehensive kidney disease management in South Africa. We foster a collaborative work environment where compassion, digital innovation and clinical excellence come together to deliver high-quality, person-centred care.

We are seeking a qualified, goal-driven and self-motivated Non-Emergency Patient Driver (NEPT Driver) to join our Operational team.

Purpose of the Role

The NEPT Driver is responsible for safely, reliably, and professionally transporting patients to and from approved haemodialysis units within the National Renal Care Group. The role includes assisting patients with mobility needs, complying with road safety regulations, communicating effectively with patients and unit staff, and ensuring the vehicle is clean, roadworthy, and operated in line with NRC policies and procedures to support a positive patient experience.

Qualifications

• Grade 12 or equivalent NQF Level 4 qualification.


• Valid South African Driver's Licence.


• Valid Professional Driving Permit (PrDP).

Experience

• First Aid Training Certificate.


• Minimum 1 year of experience in patient transport, healthcare transport, courier, logistics, or similar driving role.


• POPIA requirements relating to patient confidentiality.

Knowledge

Valid licence/PDP requirements where applicable, defensive driving, pre-trip vehicle checks, safe passenger loading/unloading, seatbelts, wheelchair securing and safe use of ramps or mobility equipment.

Working conditions

Primarily road-based, transporting patients between their homes and healthcare facilities. Requires extended driving, assisting patients with safe boarding and mobility where needed, and working in varying traffic and weather conditions. Working hours may include early mornings, evenings, weekends, and public holidays, depending on patient dialysis schedules.

Equal Opportunity Employer

National Renal Care is an Equal Opportunity Employer committed to employment equity, diversity, inclusion and fair labour practices. The Company's approved Employment Equity Plan and numerical targets will be considered during the recruitment and selection process in accordance with the Employment Equity Act and the Group's Employment Equity Strategy. We encourage applications from suitably qualified persons with disabilities. We will consider reasonable accommodation throughout the recruitment and employment process where reasonably practicable.

Important Information

• Appropriate pre-employment screening, including reference checks, may be conducted with current and previous employers. For internal applicants, reference checks may be conducted with current and previous line managers.


• Applicants requiring reasonable accommodation are encouraged to notify the Company during the recruitment process.


• By submitting your application, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA and applicable legislation.


• Unsuccessful applicants' personal information will be retained for six (6) months following the conclusion of the recruitment process, after which it will be securely destroyed or anonymised unless otherwise required by law or requested by the applicant.

If you have not been contacted within two (2) weeks after the closing date, please consider your application unsuccessful.