New Business Development Manager (Nbdm)

Belay Talent Solutions; Gauteng; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Belay Talent Solutions is seeking a New Business Development Manager to lead revenue growth by identifying and securing new clients in the credit, collections, and data solutions space. You will also manage a portfolio of existing clients, driving upsell opportunities and ensuring high service levels.

The role requires a hunter mindset, exceptional communication, and the ability to act strategically across Sales, Marketing, and Operations to achieve targets. Based in Gauteng, South Africa.

Qualifications

• Strong track record in hunting new business and closing deals.
• Ability to generate and qualify leads across multiple channels.
• Demonstrated success in growing and retaining key client relationships.

Responsibilities

• Identify, pursue, and secure new business opportunities within target sectors.
• Manage and grow an allocated portfolio of existing clients; upsell and cross-sell where appropriate.
• Develop and execute sales strategies; collaborate with Marketing, Operations and Product teams.

Skills

New business development

Lead generation

Negotiation

Account growth

Communication

Relationship management

Tools

CRM systems

Excel

SAS systems

Job description

New Business Development Manager

Are you a driven sales professional with a passion for winning new business and building lasting client relationships? We are seeking a New Business Development Manager to spearhead revenue growth, expand our market presence, and identify new opportunities within the credit, collections, and data solutions landscape.

This role is ideally suited to a highly motivated hunter who thrives on developing new business opportunities while maintaining and growing strategic client relationships.

Purpose of the Role:

The primary focus of this role is to drive new business acquisition (80%) by identifying, pursuing, and securing new clients through proactive prospecting, strategic sales initiatives, and relationship building.

A secondary focus (20%) involves managing and growing an allocated portfolio of existing clients, ensuring retention, client satisfaction, and the expansion of revenue opportunities through upselling and cross-selling initiatives.

Key Responsibilities:

New Business Development (80%):

• Identify, target, and secure new business opportunities across key industries.
• Conduct market research to identify trends, prospects, and growth opportunities.
• Generate leads through networking, referrals, cold calling, and digital channels.
• Build and maintain a strong pipeline of qualified prospects.
• Prepare and deliver impactful sales presentations and proposals.
• Respond to tenders, RFIs, and RFPs.
• Negotiate and successfully close deals.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Engage with existing clients to identify and convert additional business opportunities.

Client Relationship & Account Growth (20%):

• Manage and grow a portfolio of existing client accounts.
• Identify upselling and cross-selling opportunities.
• Build and maintain strong relationships with key stakeholders and decision-makers.
• Ensure high levels of client satisfaction and delivery aligned to contractual commitments.
• Drive account retention and revenue growth.

Sales Strategy & Execution:

• Develop and execute sales strategies aligned to business objectives.
• Collaborate with Marketing, Operations, and Product teams to ensure seamless onboarding and service delivery.
• Provide market intelligence and client feedback to strengthen service offerings and competitive positioning.
• Monitor industry trends and competitor activity to identify growth opportunities.

CRM & Reporting:

• Maintain accurate sales activity, prospect, and pipeline records within the CRM system.
• Prepare regular sales reports, forecasts, and performance updates.
• Track progress against targets and ensure effective pipeline management.

Skills & Competencies:

Technical Skills:

• Proficient in Microsoft Office Suite, particularly Excel.
• Experience using CRM systems.
• Working knowledge of SAS systems.
• Understanding of relevant legislation advantageous:
  • National Credit Act (NCA)
  • Debt Collectors Act
  • Companies Act
• Excellent written and verbal communication skills with a strong command of English.

Behavioural Competencies:

• Strong sales, negotiation, and closing abilities.
• Excellent communication and interpersonal skills.
• Results-driven and highly target-oriented.
• Resilient, self-motivated, and proactive.
• Strong relationship-building and stakeholder management skills.
• Commercially astute with sound business acumen.
• Ability to work independently while contributing to team success.