National Tyre & Service Workshop Operations Lead

Mototeam (Pty) Ltd; Midrand; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Mototeam (Pty) Ltd is seeking an experienced operations leader to unify and scale a national tyre and mechanical workshop network. You will oversee workshop operations, governance and standards, driving productivity, labour recovery and vehicle turnaround times across multiple sites.

You will shape the customer journey from booking to inspection, repair and final quality check, while expanding the network, opening new sites and maintaining strict cost controls.

Qualifications

• 10+ years' automotive aftersales/workshop experience.
• Minimum 5 years' experience leading a multi-site network or sizeable regional operation.
• OEM franchised dealership or vehicle manufacturer aftersales experience is essential.
• Proven experience managing multiple sites/business units with full P&L accountability.
• Strong technical understanding of workshop processes, diagnostics, job costing, labour recovery, parts and inventory controls.

Responsibilities

• Build and implement a consistent operating model across a growing national tyre and mechanical workshop network
• Lead workshop operations, technical governance and operational standards
• Drive workshop productivity, bay utilisation, labour recovery and vehicle turnaround times
• Develop a consistent customer journey from tyre/service booking through inspection, quotation, repair and final quality check
• Drive additional mechanical work through accurate vehicle inspections, transparent recommendations and customer approval
• Manage site and network P&L performance, budgets, forecasts and cost controls
• Lead new-site openings, operational readiness and network expansion
• Recruit, develop and manage workshop managers, technicians, service advisors and regional leadership
• Drive right-first-time performance and reduce comebacks, rework and warranty claims
• Ensure appropriate tooling, diagnostic equipment, workshop standards and environmental controls
• Ensure compliance with OHS and relevant automotive industry standards
• Build a high-performance culture focused on safety, integrity, accountability and customer trust
• Use operational data and customer feedback to drive continuous improvement

Skills

Leadership

P&L management

People management

Operational excellence

Strategic planning

Change management

Education

Relevant tertiary qualification in Business/Operations/Engineering/Automotive Management

Job description

Mototeam (Pty) Ltd is seeking an experienced operations leader to unify and scale a national tyre and mechanical workshop network. You will oversee workshop operations, governance and standards, driving productivity, labour recovery and vehicle turnaround times across multiple sites.

You will shape the customer journey from booking to inspection, repair and final quality check, while expanding the network, opening new sites and maintaining strict cost controls.